Train the Workplace Trainer - One-to-One and Small Group Training

Successful Workplace Training

• Why train and develop staff on-the-job?
• Overcoming the potential obstacles
• Taking advantage of every learning opportunity to benefit individuals and organisations
• Overcoming negative attitudes - stressing the positive message of the training

Performance Gap Analysis

• Defining the training needs and preferred learning style of individuals and teams at work
• Examining the needs of the job and identifying suitable training
• Setting clear training objectives

Preparing for Workplace Training

• Where, when and how to train - planning what to say and how to say it
• Identifying the preferred learning style of the individual
• How people learn
• Different approaches to workplace training
• Preparing the training material
• Structuring the sessions

One-to-One Training as a Means of Accelerating the Learning Process

• Understanding the concept of effective knowledge transfer
• The training methods available
• Checking understanding
• One-to-one training skills - providing positive and immediate feedback
• Communication skills - listening, questioning and responding
• Making training enjoyable and participative

Workplace Training with Small Groups or Teams

• The difference between individuals and small groups
• Instructional techniques - the basics of solving problems
• Adopting a more formal structure where appropriate

Reviewing and Measuring the Success of Your Training

• Effective observation methods
• Monitoring the success of your training - maintaining an awareness of progress
• Evaluating the impact of training on actual performance
• Personal action plans for ongoing development

Personal Development

• Formulating an action plan