training & Development

Unit 1 - Understanding Learning

This unit covers the following topics:

• The Trainer’s Role
• Competencies for Adult Educators
• Accommodating Learning Preferences
• Learning Styles

Unit 2 - Becoming a Better Learner

This unit covers the following topics:

• Defining, Evaluating and Managing Teams
• The Stages of Team Development
• Plus more

Unit 3 - Designing a Learning Sequence

This Unit covers the following Topics:

• The Model
• The Value of Games
• Choosing the Right Game

Unit 4 - On the Job training

This Unit covers the following Topics:

• Tips for Specific Kinds of On-the-Job Training
• Training Presentations
• Designing Evaluations

Unit 5 - Training Need Analysis

This unit covers the following Topics:

• A Closer Look at the Training Needs Analysis
• Developing the Business Case
• Process Overview – The ICE Method
• Session Three: Collecting Data
• Step One: Identify the Future State
• Step Two: Identify the Current State
• Steps Three, Four, and Five
• Diving Deeper Into the Data
• The McKinsey 7S Model
• SWOT Analysis
• Five Whys
• Creating the Report
• Taking Action

Unit 6 - Converting Workplace Training into Fun

This unit covers the following Topics:

• The Principles of Adult Learning
• Facilitator Responsibilities

Unit 7 - Personal Work Priorities & Professional Development

This unit covers the following key topics:

• Adjusting to Your Role as a Manager
• Planning
• Setting Goals
• Plus more

Unit 8 - Developing Self Leadership

This unit covers the following topics:

• Introduction to Self-Leadership
• Role of Motivation and Optimism

Unit 9 - Developing Team Leading Skills

This unit covers the following topics:

• Establishing Team Norms
• Building Team Trust
• Communication Skills
• Motivating Employees
• Managing Disciplinary Issues

Unit 10 - Developing Creativity & Innovation

This unit covers the following topics:

• Understanding Creativity and Innovation
• Creativity and Innovation in Business
• Individual and Group Techniques for Creativity
• Encouraging Creativity in a Team
• Plus more

Unit 11 - Developing Interpersonal Skills

This unit covers the following key topics:

• What are Communication Skills?
• Getting Better with Communication
• Probing Techniques
• Plus More

Unit 12 - Developing Communication Skills

This unit covers the following topics:

• Communication Basics
• Listening Skills
• Body Language
• Communication Styles

Unit 13 - Developing Presentation Skills

This unit covers the following key topics:

• Limitations of Telling
• Overcoming Nervousness
• Using Non-Verbal Communication
• Managing the Question and Answer Period
• Tips for Stunning Visuals
• Types of Visual Aids
• Dealing with Difficult Trainees
• Successful Trainer Response

Unit 14 - Developing Active Listening Skills

This unit covers the following Key topics:

• The Basics of Active Listening
• Understanding the Communication Process
• Plus More

Unit 15 - Improving Personal Efficiency

This unit covers the following key topics:

• Understanding Personal Efficiency
• Developing the Right Attitude
• Useful Skill Sets
• Useful Attitudes
• Laying the Foundation
• Creating a Personal Vision Statement
• Bringing It All Together
• Making Connections
• Identifying Dreams and Setting Goals
• My Dreams and Goals
• Session Five: The Building Blocks of a Good Organizational System
• Pareto’s Principle
• Characteristics of a Good Organizational System
• Creating the Right Environment
• Garbage Out!
• Laying Out Your Workspace
• Re-Designing Your Workspace
• Putting it in Action
• Setting Up Your Virtual Environment
• Organizing Electronic Files
• Making Your E-Mail Program Work for You
• Setting Up Your Information Management Center