The Training Workshop

The Training Workshop

Description

The Training Workshop, with over 20 years experience of developing and delivering training programmes for the Contact Centre Industry is uniquely positioned to offer a complete range of services designed to support businesses which are dedicated to increasing their market share, sales and profitability through the delivery of effective telebusiness strategies.With an enviable customer base, The Training Workshop is able to demonstrate a proven track record of success having designed, developed and delivered an entire range of courses, across numerous vertical market sectors with positive measurable results. However, as a customer-focused organisation, we recognise that our clients are unique and distinct in their requirements; therefore we proactively customise and develop all training materials to use their language, meet the training needs of their business, its people and importantly - their customers.

Top courses

  • Course
  • Edinburgh (Scotland)
  • 1 Day

...complex workload and need to become better organised. Managers and others who juggle a busy, complex workload and need to become better organised.... Learn about: Organizational Skills... More


£ 299
+ VAT
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  • Course
  • Cambridge
    and another venue.
  • 1 Day

...Anyone in a credit control or debt collection role looking to enhance their skills and confidence. Debt Collection Course description This Workshop... Learn about: Debt Management... More


£ 299
+ VAT
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  • Course
  • Swindon
    and another venue.
  • 1 Day

...who are new to interviewing, or who wish to re-appraise their interviewing technique. Conducting Effective Interviews Course description Recruiting... Learn about: Interview Skills... More


£ 299
+ VAT
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  • Course
  • Swindon
  • 2 Days

...design and delivery of training sessions. New trainers and others who wish to build their confidence and skills in the planning, design and delivery of training sessions... More


£ 545
+ VAT
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