Travel agency clerk course

Scuola Euro Formation

Course

Online

£ 239.80 VAT inc.

*Indicative price

Original amount in EUR:

280 €

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Description

  • Type

    Course

  • Methodology

    Online

  • Start date

    Different dates available

The travel agency employee is the one who mainly takes care of the relations with the clientele of the agency, proposing, advising and assisting in the purchase and organization of trips and stays. You work in retail travel agencies of any size, in direct contact with the public (in the so-called front office). She tries to satisfy customer requests regarding the planning of personalized trips or the purchase of pre-arranged travel packages. You must therefore provide information and advice, check availability, make reservations and sell tickets or organized travel packages. In addition to this main task, he often carries out other tasks, such as handling correspondence, invoicing, filling in customer and supplier files. It is necessary to have a good knowledge of the world of tourism, acquired both through specific studies and through personal experiences: it is necessary to be familiar with the operation of transport lines, travel companies and hotels.

Facilities

Location

Start date

Online

Start date

Different dates availableEnrolment now open

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Subjects

  • Tourism

Course programme

I MODULE: Knowledge and skills that characterize the figure of the employee of a travel agency II MODULE: The specific qualifications required by law for the profession of employee within a travel agency III MODULE: How is the work of an employee in a travel agency: preparation of estimates of the various solutions proposed and based on the customer's choice and booking reservations MODULE IV: The importance of the birth of online booking services and platforms and digital technology in the work of the employee of a travel agency MODULE V: The distribution types of a travel agency: agency in franchasing, individual agency, networking agency and retailing agency MODULE VI: The legal aspect of travel agencies in Italy and worldwide

See related categories

Travel agency clerk course

£ 239.80 VAT inc.

*Indicative price

Original amount in EUR:

280 €

The best Travel courses

See all

See all