Travel Agent and Consultant

Understand key functions of travel agents and consultancy services
Build travel itineraries, quotations and destination advice
Apply customer service skills in travel and tourism settings
Learn regulations, documentation, insurance and safety requirements
Develop sales, communication and booking techniques
Improve confidence when supporting client enquiries

This course is designed for anyone who wants to work in travel and tourism or develop stronger customer service skills. It is ideal for future travel agents, consultants, tour operators, hotel and hospitality staff, or anyone who enjoys helping people plan trips and experiences. The content is accessible to beginners, career changers and those looking to expand their knowledge for personal interest or professional opportunities.

It is also suitable for individuals already working in customer-facing roles who want to improve their skills and gain a certificate that enhances their CV. Learners who wish to understand how travel booking works, how to give destination advice, and how to manage enquiries will find the course particularly useful. Whether planning holidays, business travel or tailored experiences, this course provides practical knowledge that supports a range of career paths in travel, tourism, customer service and hospitality.

There are no formal entry requirements for this course. It is suitable for learners aged 16 and above who have an interest in travel, tourism or customer service. Good English, numeracy and IT skills are recommended to ensure a smooth learning journey. The course is delivered online, allowing learners to study from any location using a computer, tablet or mobile device. All study materials are included, and learners can progress through the lessons at their own pace. Motivation, curiosity and a willingness to learn will help learners achieve the best results.

Upon successful completion of the Travel Agent and Consultant Training, you will qualify for a UK and internationally recognised professional certification. You may also choose to formalise your achievement by obtaining your PDF Certificate for £9 or a Hardcopy Certificate for £15.

Learners gain complete flexibility, as the course is delivered online and can be studied at any time. The structure is self-paced, allowing individuals to fit learning around their personal and professional schedule. Modules are created by subject experts to ensure learners receive relevant and practical insights into real-world travel consultancy. The content focuses on essential skills used by travel agents, including customer communication, planning, booking, pricing and regulations.

This course supports personal development and strengthens a CV for anyone pursuing travel or customer-facing careers. It offers accessible learning, clear step-by-step guidance and a professional certificate upon completion. Learners gain confidence and knowledge that can be applied in travel agencies, tour companies, hospitality roles and customer support environments.

Yes. The course has been designed to be accessible for complete beginners, as well as those with some experience in customer service or hospitality. Lessons are presented in a simple format and guide learners step-by-step through travel procedures, industry regulations, and customer communication. No previous travel industry knowledge is required, and learners can study at their own pace with lifetime access to the materials.

Completing this course can strengthen your CV and help you pursue roles in travel agencies, tour companies, hotels, customer service centres and tourism businesses. You will gain skills in planning itineraries, advising clients, handling enquiries and understanding travel documentation. These skills are valued by employers and are useful for anyone looking to build confidence and progress in the travel and tourism sector.

The course is delivered online through a learner-friendly platform. Once enrolled, you can access all modules from any device, study at your own pace, and revisit lessons whenever needed. There are no fixed schedules or deadlines, making it convenient for learners with busy lifestyles. Assessments are included, and upon completion, you can download your certificate or order a printed copy if desired.