Travel Agent and Consultant Diploma
Course
Online
Description
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Type
Course
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Level
Intermediate
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Methodology
Online
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Class hours
4h
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Duration
1 Year
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Online campus
Yes
The Travel Agent and Consultant Training course is designed to provide learners with a strong foundation in the travel and tourism industry, focusing on the core responsibilities of travel agents and travel consultants. This course explores how travel services are planned, promoted, and delivered, while developing the practical knowledge required to advise clients confidently and professionally.
Learners will gain insight into travel products, destinations, booking systems, customer service standards, and the operational processes used within travel agencies and consultancy roles. The course also covers key areas such as itinerary planning, client communication, regulatory awareness, and ethical practices within the travel sector. Emphasis is placed on understanding client needs and delivering tailored travel solutions in both leisure and business travel contexts.
This online training is ideal for those seeking to develop industry-relevant skills for personal development or career progression within travel agencies, tour operators, or independent consultancy roles. With flexible, self-paced learning, learners can study around existing commitments while building confidence and knowledge applicable to real-world travel advisory environments.
By completing this course, learners enhance their professional profile with travel-focused knowledge that supports career growth, strengthens CVs, and improves employability across the global travel and tourism industry.
Important information
Price for Emagister users:
About this course
Understand the role and responsibilities of travel agents and consultants
Develop knowledge of travel products, destinations, and services
Learn effective client communication and consultation techniques
Gain awareness of travel regulations and industry standards
Improve itinerary planning and booking knowledge
Strengthen customer service and problem-solving skills
This course is intended for individuals interested in starting or developing a career within the travel and tourism industry. It is suitable for aspiring travel agents, travel consultants, and those seeking to work in travel agencies, tour operators, or travel service providers. The course also benefits individuals already working in customer service, hospitality, or tourism roles who wish to expand their industry knowledge and progress into advisory or consultancy positions.
Career changers looking to explore opportunities within the travel sector will find this course accessible and informative, providing a structured introduction to industry practices. It is also appropriate for business owners, freelancers, or independent consultants aiming to offer travel-related services to clients.
No prior industry experience is required, making the course suitable for beginners as well as those seeking professional development. The content is designed to support personal growth, skill enhancement, and CV development within a globally recognised industry.
There are no formal entry requirements for this course, making it accessible to a wide range of learners. The course is suitable for individuals aged 16 and above who are interested in developing knowledge of the travel and tourism industry. Learners are recommended to have a basic level of English language proficiency, as well as fundamental numeracy and IT skills, to support online learning and understanding of course materials. Access to a computer, tablet, or smartphone with an internet connection is required to complete the course successfully.
Upon successful completion of the Travel Agent and Consultant Training, you will qualify for a UK and internationally recognised professional certification. You may also choose to formalise your achievement by obtaining your PDF Certificate for £9 or a Hardcopy Certificate for £15.
This course offers flexible, self-paced learning that allows learners to study at a time and pace that suits their lifestyle. The content is professionally structured and designed by subject specialists to ensure clarity, relevance, and industry alignment. Learners benefit from career-focused modules that build practical understanding of travel agency operations and consultancy practices. The skills gained support professional development and enhance CVs, making learners more competitive within the travel and tourism sector. The online format ensures accessibility from anywhere, while structured learning outcomes help learners apply their knowledge confidently in professional and personal development contexts.
This course is designed to be accessible for learners with no prior experience in travel or tourism. The content is structured in a clear, step-by-step format that introduces key concepts gradually. Learners can study at their own pace, revisit lessons as needed, and build confidence as they progress through the modules. This makes the course suitable for beginners as well as those looking to refresh or expand existing knowledge.
The course supports career development by providing industry-relevant knowledge applicable to travel agencies, tour operators, and consultancy roles. Learners gain skills that enhance employability, strengthen CVs, and support career progression within customer-facing travel roles. While the course does not guarantee employment, it adds recognised value to professional profiles and supports personal development within the travel sector.
The course is delivered entirely online through a flexible learning platform. Learners can access course materials from any location with an internet connection and study at a pace that suits their schedule. This self-directed approach allows learners to balance study with work or personal commitments while maintaining full control over their learning experience.
Reviews
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 7 years
Subjects
- Customer Service
- Industry
- Travel and Tourism
- Travel Tourism
- Tourism
Teachers and trainers (1)
One Education
Course Provider
Course programme
Travel Agent and Consultant Training provides a practical introduction to the travel and tourism industry, covering tourism products and services, tour operations, travel retailing, and transport procedures. The course develops core skills in customer service, communication, marketing, crisis management, sustainable tourism, and visitor attraction management, while also exploring current industry challenges, global travel trends, and the impact of regulatory and market changes.
Course Curriculum
- Travel Agent and Consultant Training
- Module 01: Introduction to Travel and Tourism
- Module 02: Tourism Products and Services
- Module 03: Tour Operating and Travel Retailing
- Module 04: Marketing in Travel and Tourism
- Module 05: Developing Communication Skills
- Module 06: Customer Service and Satisfaction
- Module 07: Customer Relationship Management (CRM)
- Module 08: Human Resource Management in Travel Industry
- Module 09: Crisis and Visitor Attraction Management
- Module 10: Transport Management Procedure
- Module 11: Sustainable Tourism
- Module 12: Public Awareness Campaigns
- Module 13: Brexit and its Impact on Tourism Industry
- Mock Exam
- Final Exam
Travel Agent and Consultant Diploma
