Troubleshooting Cisco Unified Communications Systems

PPi Learning Services

Course

In London

£ 1,850 + VAT

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Description

  • Type

    Course

  • Location

    London

  • Duration

    5 Days

Troubleshooting Cisco Unified Communications Systems (TUC) v1.0 equips network professionals with the knowledge and skills required to troubleshoot Unified Communications Systems/solutions in Enterprise, Mid-Market, and Commercial deployments. TUC teaches troubleshooting methodology, triage, resources, tools and fixes at the integrated System/Solution level, and for components (such as Cisco Unified CallManager, Cisco Unity, videoconferencing, and infrastructure).

Facilities

Location

Start date

London
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3-5 Crutched Friars, EC3N 2HR

Start date

On request

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Course programme

Course contentMethodology and Tools for Troubleshooting Cisco Unified Communications Systems
  • Introducing Cisco Unified Communications Systems Troubleshooting
  • Understanding Troubleshooting Methodology in Cisco Unified Communications Systems
  • Gathering Information for Troubleshooting
Troubleshoot Cisco Unified CallManager-Related Issues
  • Troubleshooting Common Endpoint Registration Issues
  • Troubleshooting Cisco Unified CallManager Availability Issues
  • Troubleshooting Cisco Unified CallManager Security Issues
  • Troubleshooting Database Replication Issues
  • TroubleshootingLDAPReplication Issues
  • Troubleshooting Common Gateway Registration Issues
Troubleshoot Call Setup Issues
  • Introducing Call Setup Issues and Causes
  • Troubleshooting On-Premises Single-Site Calling Issues
  • Troubleshooting Offsite Call Issues
  • Troubleshooting Intercluster Dial Plan Issues
  • Troubleshooting Gatekeepers in a Cisco Unified Communications System
Troubleshoot Voice and Video Quality Issues
  • Defining Common Voice and Video Quality Issues
  • Troubleshooting Voice over IP Quality Problems
  • Troubleshooting Echo
  • Troubleshooting Quality Problems of Cisco Unified Video Advantage
Application Integration and Media Resource Issues
  • Troubleshooting Common Cisco Unity Integration Issues
  • TroubleshootingCTIIssues
  • Troubleshooting Media Resources

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Troubleshooting Cisco Unified Communications Systems

£ 1,850 + VAT

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