The Ultimate Sales and Marketing Training Bundle, 11 Courses

Receive Lifetime Access to Course Materials, so you can review at any time.

The Sales and Marketing Course Bundle consists of 11 courses, below is a summary of each course:

Course 1 - Certificate In Body Language Basics Online Course
Reviews

• Understanding Body Language is a Great Advantage
• Communicating with body language
• The power of body language
• Reading body language
• Head position
• Translating gestures into words
• Open vs Closed body language
• Body language mistakes
• Poor posture
• Invading personal space
• Quick movements
• Fidgeting
• Gender differences
• Female Body Language
• Male Body Language
• Nonverbal communication
• The signals you send to others
• What your posture says
• Facial expressions
• Body language in business
• Cultural differences
• Lying and body language
• Forced smiles
• Changes in posture
• Improve your body language
• The power of confidence
• Practice in a mirror
• Be aware of your movements
• Matching your words to your movement
• Actions will trump words
• Involuntary movements

Course 2 - Certificate In Call Centre Training Online Course
Reviews

• Lift Your Confidence & Your Sales Numbers To New Heights
• Defining buying motives
• Establishing a call strategy
• Prospecting
• Qualifying
• Controlling the call
• Difficult customers
• Reporting
• Phone etiquette
• Building rapport
• Speaking clearly - tone of voice
• Effective listening
• Tools
• Self - Assessments
• Utilizing sales scripts
• Making the script your own
• The sales dashboard
• Speaking like a star
• Types of questions
• Open questions
• Closed questions
• Ignorant redirection
• Positive redirection
• Negative redirection
• Multiple choice redirection
• Benchmarking
• Benchmark metrics
• Goal setting
• The importance of goals
• SMART goals
• Key steps
• Closing
• The art of telephone persuasion
• Telephone selling techniques

Course 3 - Certificate In Creating a Great Webinar Online Course
Reviews

• Deliver Value & Create Lasting Impressions on Your Audience
• What can a webinar do?
• Marketing to Prospective Customers
• Training or Teaching
• Demonstrations and Presentations
• Information Sharing
• Successful webinar criteria
• Knowing Your Target Audience
• Find the right format
• Tailor It to Your Audience
• The Live Webinar
• Two Person Team
• Marketing and social media
• Leading up to your webinar
• Pratice and Rehearse
• Reminder Emails
• Drive up registration
• The Registration Page
• Blog Posts and White Papers
• Offer An Exclusive Deal
• Email Marketing
• Presentation tips
• Sharing Your Desktop
• Strong Visuals
• Interacting with your audience
• Polling and Surveys
• Q&A Sessions
• Mistakes to avoid
• Ignoring Your Audience
• Audience Not Participating
• Timing
• Post event
• Contact No Shows
• Follow Up Emails
• Make It Easy to Share

Course 4 - Certificate In Internet Marketing Fundamentals Online Course
Reviews

• Gain the Skills required to Market Your Business Online
• SWOT analysis in marketing
• Marketing research
• Consume all media
• Real time marketing
• Engagement builds followers
• Dynamic Content
• Product development and improvement
• Brand management
• Consistent through all media
• Needs to be actively managed
• Social media
• A personal touch
• Content is King
• Constant monitoring
• SEO basics
• SEO Optimisation
• Analytics
• Website characteristics
• Capturing leads
• Lead management and generation
• Quality vs Quantity
• Campaign characteristics
• Capture repeat customers
• Monitor and tweak

Course 5 - Certificate In Marketing Basics Online Course
Reviews

• Get a Better Understanding of Marketing and Grow Your Business
• What is marketing?
• Understanding customer needs
• Defining your product or service
• Common marketing types
• Direct marketing
• Active marketing
• Incoming marketing
• Outgoing marketing
• The marketing mix
• B2B marketing
• B2C marketing
• Promotional marketing
• Communicating the right way
• Sell value, not the price
• Fun and entertaining is powerful
• Answers questions honestly
• Customer communications
• Give your customers a voice
• Marketing goals
• Brand switching
• The marketing funnel
• Not taking social media seriously
• Cross cultural and international translations
• Marketing mistakes

Course 6 - Certificate In Media and Public Relations Online Course
Reviews

• Learn the Skills to Master Media & Public Relations
• Networking for success
• Creating an effective introduction
• Making a great first impression
• Minimising nervousness
• The four levels of conversation
• Remembering names
• The meet and greet
• The three-step process
• Dressing for success
• The meaning of colours
• Interpreting common dress codes
• Writing
• Busniess letters
• Writing proposals
• Executive summaries
• Setting goals
• Understanding goals
• SMART goals
• Helping others with goal setting
• Media relations
• Web presence, blogs and the internet
• Issues and crisis communication planning
• Gauging the impending crisis level
• Tracking the overall effect
• How information will be distributed
• Social media (the PR toolkit)
• Employee communications
• Non-verbal communication skills (Body language)

Course 7 - Certificate In Overcoming Sales Objections Online Course
Reviews

• Understand Objections and How To Handle Them
• Three main factors
• Skepticism
• Misunderstanding
• Stalling
• Seeing objections as opportunities
• Translating the objection to a question
• Translating the objection to a reason to buy
• Getting to the bottom
• Finding a point of agreement
• Outlining features and benefits
• Identifying your unique selling position
• Agreeing with the objection to make the sale
• Render it inobjectionable
• Have the client answer their own objection
• Deflating objections
• Bring up common objections first
• The inner workings of objections
• Unvoiced objections
• How to dig up the "Real Reason"
• Bringing their objections to light
• The five steps
• Dos and don'ts
• Sealing the deal
• Understanding when it's time to close
• Powerful closing techniques
• The power of reassurance

Course 8 - Certificate In Presentation Skills Online Course
Reviews

• Create and Deliver Compelling Presentations
• Creating the program
• Performaing a needs analysis
• Writing the basic outline
• Researching, writing and editing
• Choosing your delivery methods
• Basic & advanced delivery methods
• Verbal Communication skills
• Listening and hearing, they aren't the same thing
• Non-verbal Communication skills
• Body language
• Overcoming nervousness
• Preparing mentally
• Physical relaxation techniques
• Appearing confident in front of the crowd
• Creating fantastic flip charts
• Creating compelling powerpoint presentations
• Wow em with the whiteboard
• Traditional and electronic whiteboards
• Using colors appropriately
• Vibrant videos and amazing audio
• Pumping it up a notch
• Make them laugh a little
• Encouraging discussion
• Dealing with questions

Course 9 - Certificate In Proposal Writing Online Course
Reviews

• Learn how to Structure, Write and Finish a Proposal
• Understanding proposals
• Requests for Proposals
• Beginning the proposal writing process
• A Winning Proposal
• The Proposal-writing Process
• What does the customer want?
• What does your company want?
• Initial data gathering
• What does the customer want?
• What does your company want?
• Preparing an outline
• Finding facts
• The Basic Outline
• Writing skills
• Writing the proposal
• Creating and Sequencing your Table of Contents
• Organising your information
• Identifying Resources
• Write faster – effective writing
• The Appearance – Printing and Publishing
• Proofreading
• Review/Peer Review
• Checking for readability
• Proofreading and editing
• Adding the final touches

Course 10 - Certificate In Sales Fundamentals Online Course
Reviews

• Learn Key Skills to Achieve Sales Targets
• Understanding the talk
• More Common Sales Approaches
• Glossary of Common Terms
• Identifying the Right Person to Contact
• Research and Planning
• Using the Referral Opening
• Getting prepared to make the call
• Creative openings
• Making your pitch
• Outlining Your Unique Selling Position
• Handling objections
• Common Types of Objections
• Sealing the deal
• Following up
• Setting goals
• Managing your data
• Using a prospect board
• The Importance of Sales Goals
• Setting SMART Goals
• Customer Service Issues
• Choosing a System That Works for You
• The Layout of a Prospect Board

Course 11 - Certificate In Trade Show Staff Training Online Course
View Course

• Preparation is the Key to a Successful Trade Show
• Prepare for physical issues
• Developing a great elevator speech
• Setting up a schedule
• Connect with attendees
• Create a booth manual / checklist
• Match your brand
• Be specific with your message
• Booth characteristics and set-up
• Highlighting your product
• Do something memorable
• During the show
• Qualifying visitors
• Review information and rank your leads
• Having a welcoming environment
• The do's and don'ts of business cards
• Start with an open-ended question
• Engage with qualifying questions
• Engaging the right people
• The rules of engagement
• After the show