User Acceptance Testing

DAY 1
UAT in the Testing Lifecycle
Covering the principles if 'good testing' and aimed specifically at UAT, this session introduces the concept of 'customer testing' and how it is applied to different kinds of customers. It also describes testing as shown in the V Model and where UAT fits into that process. The importance of reporting a defect accurately is also described and how defect reports are processed through development.

Organisation and Management

Looks at the issues that must be considered when setting up and/or running a test group, including the skills and expertise that will be required from time to time. Emphasis is placed on why independence is important in testing and candidates will be introduced to testing techniques. Test planning is described in terms of the IEEE 829 Test Plan Document standard and shown why prioritisation is necessary.

Day 2

The UAT Approach

This is where candidates will look in detail at what testing is all about. Who is actually responsible for acceptance testing, the importance of the 'fundamental test process' and how testing should be conducted. This includes test estimation, the importance of setting up the right testing environment (model office etc.) and how the UAT approach is different from testing in development.

Testing Techniques

Explaining how use of the right techniques can improve the effectiveness of testing, including the differences between functional and non-functional testing and why testing should be a combination of both approaches. Candidates will be introduced to Boundary Vale Analysis and Equivalence Partitioning and shown how these techniques are effective in providing good test coverage. The final session will be on the strengths and weaknesses testing tools.