Using Emotional Intelligence at Work

The one day course is highly interactive and you will learn how to recognise and develop your own EQ and how these skills can help you to enhance your performance and achieve better results in each of the following areas: Communication skills. Motivation and skills in Managing Change. Decision Making strategies. Problem Solving skills. Ability to deal with conflict situations. Suitable for: This course will provide a valuable learning opportunity for staff at all levels who would like to develop their communication, problem solving and relationship building skills.