Welcome to Excellence

Welcome to Excellence

Description

Welcome to Excellence is the most successful customer service training initiative in the UK. Over 300,000 people have already taken part since the first training course in 1993.

We offer a range of eight one-day customer service courses – ideal for staff at all levels. The training courses are frequently updated to reflect changing conditions and legislation and are delivered by highly specialist trainers.

You can choose from a wide range of open courses at local venues or in-house training programmes that can be customised to your own needs – whichever is best for you! We also offer programmes where a member of your own staff is trained to become an in-house trainer which means your business can benefit from having an in-house specialist.

Top courses

City & Guilds Level 2 Award in Welcome Host course in Eastleigh
Welcome to Excellence
  • Vocational qualification
  • Eastleigh
  • 1 Day

...first time that the Welcome Host course has led to a formal qualification, as part of the national qualifications framework through working in partnership... Learn about: Food Handling, Food Service... More


£ 85
+ VAT
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Customer Service in Travel and Tourism course in Eastleigh
Welcome to Excellence
  • Vocational qualification
  • Eastleigh
  • 1 Day

...Customer Service in Travel and Tourism Welcome International helps participants to communicate successfully and provide an exceptional customer service... Learn about: Food Service, Food Handling... More


£ 95
+ VAT
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  • Vocational qualification
  • Inhouse
  • 1 Day

...first time that the Welcome Host course has led to a formal qualification, as part of the national qualifications framework through working in partnership... Learn about: Food Service, Food Handling... More


Price on request
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Customer Service in Travel and Tourism - Inhouse course
Welcome to Excellence
  • Vocational qualification
  • Inhouse
  • 1 Day

...Customer Service in Travel and Tourism Welcome International helps participants to communicate successfully and provide an exceptional customer service... Learn about: Food Service, Food Handling... More


Price on request
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Areas of specialisation

Tourism, hospitality and leisure industries