Working Smarter Course

Staff Training Solutions
Special Emagister price

£395 £69
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Important information

Typology Course
Level Intermediate
Methodology Online
Class hours 200h
Duration Flexible
Start Different dates available
  • Course
  • Intermediate
  • Online
  • 200h
  • Duration:
  • Start:
    Different dates available

Rudeness in the workplace is increasing to the level that universities are studying it. Everyone is busy, everyone is stressed, and most people take it out on their colleagues at one time or another. We’ve all been in a situation where we need to print something ASAP and someone has left the printer jammed, or we need coffee and the coffeepot is empty. Technology is supposed to make life easier and simpler, but most managers find themselves cleaning up the messes caused by too many gadgets. Working Smarter course will show you how to leverage technology to work smarter, not harder.

This self-paced programme is available 24/7 providing you with the flexibility to train at the pace, location and time of your choosing. Accredited certificate from Ofqual's registered awarding body can be claimed on course completion. College registration, tutor support, course materials and additional supporting material are all included in the course fee.

Important information

Price for Emagister users: On course completion students can claim accredited certificate by paying £89 accreditation fee. Certificate postal charges will be £9.

Where and when
Starts Location
Different dates available
Starts Different dates available

Frequent Asked Questions

· Requirements

There is no particular entry requirement. We do not ask for any previous qualification or experience. Students of all age and academic background can enrol on this course.


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Course rating
Centre rating

Reviews on other courses at this centre

Professional Supervisor Training

Savewater Plumbers‎
5.0 01/09/2016
What I would highlight: I enjoyed this course a lot. Would like to recommend it to everyone.
What could be improved: .
Would you recommend this course?: Yes
Did this opinion help you? Yes (0)

Professional Supervisor Training

Savewater Plumbers‎
5.0 01/09/2016
What I would highlight: I enjoyed this course a lot. Would like to recommend it to everyone.
What could be improved: .
Would you recommend this course?: Yes
Did this opinion help you? Yes (0)

What you'll learn on the course

Working Smart
Work climate
Work regulations
Workplace Skills
Workplace Law
Workstation Safety
Workflow Management

Teachers and trainers (1)

STS Tutor
STS Tutor

Course programme

Course Syllabus

Unit 1

Building a Technology Friendly Workplace

The unit 1 covers the following topics:

  • Tips for the Workplace
  • Tips for Employees
  • Tips for Managers
  • Ways to Use Technology to Make Work Fun
  • Upgrading Software
  • Communicating with the IT Department
  • Software Selection Process

Unit 2

Managing and Optimizing Technical Training and Budgets

The unit 2 covers the following topics:

  • Types of Training
  • Training Tips
  • Setting an IT Budget
  • Security and Privacy
  • Uncontrolled Networks
  • Controlled Networks
  • Restricting Internet Access

Unit 3

Understanding Ergonomics at Workplaces

The unit 3 covers the following topics:

  • Introduction to Ergonomics
  • System Usage Policies
  • Policy Statement for Internet/Intranet Browser(s)
  • Basic Rules of Etiquette
  • The Manager’s Role
  • The Employee’s Role

Unit 4

Establishing Effective Telecommunication system

The unit 4 covers the following topics:

  • E-Mail Applications
  • E-Mail Etiquette
  • Telephone Etiquette
  • Instant Messaging Etiquette
  • What is Telecommuting
  • Preparing for Telecommuting
  • Workplace Rage
  • Policies and Procedures Checklist
  • Course Benefits:

    • Full Tutor Support
    • Self paced, no fixed schedules
    • Available to students anywhere in the world
    • 24/7 Access to the LMS ( Learning Management System )
    • Easy to understand quality e-learning study materials
    • The benefit of applying for NUS extra Discount Card.

    Course Material

    All course materials are included in the course price. All your study material will be available on our learning management system for which you will get access once you are enrolled. The material can be downloaded and printed as well.

    Our distance learning course materials are specially written for home study and contain a wealth of knowledge in easy to understand language. We use variety of media to help you learn. Your course may use any of the following different media which you can use from home or where ever you choose to study:

    • Online course materials
    • Question papers
    • Additional Supporting Material
    • Useful Links

    Course assessment

    You will be continually assessed throughout the course. Your assignment will be marked by your tutor and independently moderated. The feedback on your assignment will then be sent to you. On receipt of this, you may wish to contact your tutor to discuss the feedback.

    Tutor Support

    When you enrol on a course with Staff Training Solutions you are allocated your personal tutor. Tutor’s help and support will be available throughout your studies with the college. He/she will assess your work and will provide you with regular feedback on your progress.

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