Working smarter - using technology to your advantage - e-book

Learning Outcomes

• Make your workplace a technology-friendly place
• Make the most of computers, telephones, instant messaging, e-mail, contact management applications, and scheduling software
• Communicate better with the IT department
• Make the best software and training choices
• Set an IT budget
• Set expectations and responsibilities for security and privacy
• Keep employees safe and healthy
• Develop and implement a system usage policy
• Implement policies for dealing with company property
• Decide whether or not employees should telecommute
• Make telecommuting work
• Deal with workplace rage
• Address technological issues