Working Within a Professional Team Certificate

Short course

In Exeter

£ 150 + VAT

Description

  • Type

    Short course

  • Location

    Exeter

  • Duration

    1 Day

By the end of the session, delegates will have:-*Described good or bad experiences they have had as customers and how they felt about these*Recognised the importance of teamwork in providing a good service*Identified the principal elements which influence their behaviour which they cannot change and some which they can change. Suitable for: Suitable for Members of staff who wish to become effective in communicating the best impressions of themselves and their organisation to customers and clients.

Facilities

Location

Start date

Exeter (Devon)
Ets House Emperor Way, Exeter Business Park,, EX1 3QS

Start date

On request

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Course programme

Working Within a Professional Team Certificate

Description: PURPOSE:To provide delegates with the opportunity to consider their attitudes to customers, to their colleagues and to themselves to enable them to improve their professional behaviour and interpersonal skills in working with others. OBJECTIVE: By the end of the session, delegates will have:-*Described good or bad experiences they have had as customers and how they felt about these*Recognised the importance of teamwork in providing a good service*Identified the principal elements which influence their behaviour which they cannot change and some which they can change.

Suitable for: Suitable for Members of staff who wish to become effective in communicating the best impressions of themselves and their organisation to customers and clients.

Working Within a Professional Team Certificate

£ 150 + VAT