Workplace Diversity

Training

In Newcastle Upon Tyne

£ 295 VAT exempt

Description

  • Type

    Training

  • Level

    Beginner

  • Location

    Newcastle upon tyne

  • Duration

    1 Day

  • Start date

    Different dates available

Understanding diversity in the workplace. This one day workshop will help participants to understand what diversity is all about, and how they can help create a more diverse world at work and at home.

Important information

Documents

  • Course content

Facilities

Location

Start date

Newcastle Upon Tyne (Tyne and Wear)
See map
The Quadrus Centre, Woodstock Way, Boldon, NE35 9PF

Start date

Different dates availableEnrolment now open

About this course

The workshop is mainly aimed at anyone who needs to gain a basic understanding of diversity in the work place.

No prior experience is required.

Certificate of participation can be obtained if required.

On receiving your request we will contact you to explain course content, including course dates and payment options.

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Reviews

Subjects

  • Discrimination
  • Diversity Awareness
  • Workplace Diversity
  • Communication Skills
  • Communication Barriers
  • Stereotypes
  • Biases
  • Complaints
  • Workplace Changes
  • Social Changes

Teachers and trainers (1)

Chris Edmondson

Chris Edmondson

IT Trainer

Course programme

The topics covered are as follows:

1 Getting Started

· Icebreaker

· Ground rules

· The parking lot

· Workshop objectives

· Action plans and evaluation forms

2 Understanding Diversity

· What is Diversity?

· Related Terms and Concepts

· A Brief History

· A Legal Overview

3 Understanding Stereotypes

· Stereotypes vs. Biases

· Identifying Your Baggage

· Understanding What This Means

4 Breaking Down the Barriers

· Changing Your Personal Approach

· Encouraging Workplace Changes

· Encouraging Social Changes

5 Verbal Communication Skills

· Listening and Hearing: They Aren’t the Same Thing

· Asking Questions

· Communicating with Power

6 Non-Verbal Communication Skills

· Body Language

· The Signals You Send to Others

· It’s Not What You Say,
It’s How You Say It

7 Being Proactive

· Encouraging Diversity in the Workplace

· Preventing Discrimination

· Ways to Discourage Discrimination

8 Coping with Discrimination

· Identifying if You Have Been Discriminated Against

· Methods of Reprisal

· Choosing a Course of Action

9 Dealing with Diversity Complaints as a Person

· What To Do If You’re Involved In A Complaint

· Understanding Your Role

· Creating a Support System

10 Dealing with Diversity Complaints as a Manager

· Recording the Complaint

· Identifying Appropriate Actions

· Choosing a Path

11 Dealing with Diversity Complaints as an Organization

· Receiving a Complaint

· Choosing a Response

· Learning from the Complaint

12 Wrapping Up

· Words from the Wise

· Review of Parking Lot

· Lessons Learned

· Completion of Action Plans and Evaluations

Workplace Diversity

£ 295 VAT exempt