Workplace Diversity
Training
In Newcastle Upon Tyne
Description
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Type
Training
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Level
Beginner
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Location
Newcastle upon tyne
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Duration
1 Day
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Start date
Different dates available
Understanding diversity in the workplace. This one day workshop will help participants to understand what diversity is all about, and how they can help create a more diverse world at work and at home.
Important information
Documents
- Course content
Facilities
Location
Start date
Start date
About this course
The workshop is mainly aimed at anyone who needs to gain a basic understanding of diversity in the work place.
No prior experience is required.
Certificate of participation can be obtained if required.
On receiving your request we will contact you to explain course content, including course dates and payment options.
Reviews
Subjects
- Discrimination
- Diversity Awareness
- Workplace Diversity
- Communication Skills
- Communication Barriers
- Stereotypes
- Biases
- Complaints
- Workplace Changes
- Social Changes
Teachers and trainers (1)
Chris Edmondson
IT Trainer
Course programme
The topics covered are as follows:
1 Getting Started
· Icebreaker
· Ground rules
· The parking lot
· Workshop objectives
· Action plans and evaluation forms
2 Understanding Diversity
· What is Diversity?
· Related Terms and Concepts
· A Brief History
· A Legal Overview
3 Understanding Stereotypes
· Stereotypes vs. Biases
· Identifying Your Baggage
· Understanding What This Means
4 Breaking Down the Barriers
· Changing Your Personal Approach
· Encouraging Workplace Changes
· Encouraging Social Changes
5 Verbal Communication Skills
· Listening and Hearing: They Aren’t the Same Thing
· Asking Questions
· Communicating with Power
6 Non-Verbal Communication Skills
· Body Language
· The Signals You Send to Others
· It’s Not What You Say,
It’s How You Say It
7 Being Proactive
· Encouraging Diversity in the Workplace
· Preventing Discrimination
· Ways to Discourage Discrimination
8 Coping with Discrimination
· Identifying if You Have Been Discriminated Against
· Methods of Reprisal
· Choosing a Course of Action
9 Dealing with Diversity Complaints as a Person
· What To Do If You’re Involved In A Complaint
· Understanding Your Role
· Creating a Support System
10 Dealing with Diversity Complaints as a Manager
· Recording the Complaint
· Identifying Appropriate Actions
· Choosing a Path
11 Dealing with Diversity Complaints as an Organization
· Receiving a Complaint
· Choosing a Response
· Learning from the Complaint
12 Wrapping Up
· Words from the Wise
· Review of Parking Lot
· Lessons Learned
· Completion of Action Plans and Evaluations
Workplace Diversity