Administrative Support Training Course

This learning path describes the role of administrative support professionals. It covers the skills and personal qualities that administrative professionals need to be successful. It also outlines some strategies for effectively working for and representing the boss, and illustrates how to build a partnership with the boss. In addition, the learning path details how to carry out common administrative support tasks, including managing records, business travel arrangements, conferences, and meetings. Working as an administrative professional, you interact with a variety of people. This means your interaction skills need to be honed. For example, you should know how to effectively deal with criticism, be a supportive team member, and ask for help. Finally, this learning path suggests strategies for putting your best foot forward, including projecting a professional image, creating a positive work environment, and avoiding office politics.