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Homepage > Personal Development > Communication Skills > Assertiveness

Assertive Communication for Women

in H2 Training & Consultancy (England)

Classes Course

Place:

London

Price:

£275 + VAT Special offers 

Duration:

1 Day

Start:

13/11/2008 other dates
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Requirements:

Basic command of the English language.

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Course objectives:

This course will enable delegates to develop specific communication techniques which will be invaluable in a wide range of workplace situations. It will cover the three main categories of behaviour within the assertiveness model: passive, aggressive and assertive and will give the opportunity to develop skills in dealing confidently and professionally with colleagues, suppliers and customers.

H2 Training & Consultancy

H2 has become known not only for the provision of the highest quality training and development services, but also for its continuing ethical approach to business.

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Course details

Type Course Duration 1 Day
Method / place Contact course provider Inhouse / Classes in London where
Students per class 8
Suitability The course will use self-analysis tools and practical examples, and will explore how you can become more assertive from a female perspective. It is particularly recommended for women who would like to fulfil their potential at work, and/or would like to improve their confidence to deal more effectively within a range of different situations at work.
Course objectives This course will enable delegates to develop specific communication techniques which will be invaluable in a wide range of workplace situations. It will cover the three main categories of behaviour within the assertiveness model: passive, aggressive and assertive and will give the opportunity to develop skills in dealing confidently and professionally with colleagues, suppliers and customers.
Requirements
Basic command of the English language.
Price £275 + VAT
Special offer + Support
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Course programme

Assertive Communication for Women
Assertive Communication for Women Course Outline:
Self-esteem and confidence - Learning how to develop and maintain selfesteem and understanding the importance of these in underpinning assertive communication for women.

Body language - Examining the nonverbal aspects of assertive communication and learning to project a positive image.

Identifying rights and responsibilities – Examining the rights and responsibilities of self and others within the context of assertive communication; considering how rights can be asserted sensitively and appropriately.

Recognising behaviour styles - Identifying different behaviour characteristics in self and others, and how it affects one’s own confidence and performance.

Dealing with aggressive behaviour - Learning how to behave assertively, even when others are behaving aggressively.

Request making and refusing - Identifying ways of being polite but clear and direct in the process of making and refusing requests.

Dealing assertively with criticism - Learning how to give and receive criticism in an effective manner.

Inter-personal issues - How to take a calm and assertive approach in dealing with a range of inter-personal issues in the workplace.

Personal Development Planning - Identifying continuing personal development needs and extending learning into the workplace through a detailed action plan.

Feedback

"I wanted to find out more about my assertiveness, ways to build my confidence and how to manage conflict/difficult situations. This course more than met my objectives!"

“This course provided a good breakdown of what it means to be assertive and gave good practical advice about how I can change at work.”

“It was very helpful to discuss approaches from the past and how to improve on these in future” 

“A very practical and useful course – I will try hard to follow the action points and tips on a daily basis"
 
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Teachers/ trainers

profesorado Tina Halperin
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Venues and dates



Where London, International House, 1-6 Yarmouth Place, Off Brick Street, Mayfair
When Start: 13/11/2008 Finish: 13/11/2008 See calendar
 
Where London, International House, 1-6 Yarmouth Place, Off Brick Street, Mayfair
When Start: 27/06/2008 Finish: 27/06/2008 See calendar
 
Where London, International House, 1-6 Yarmouth Place, Off Brick Street, Mayfair
When Start: 31/07/2008 Finish: 31/07/2008 See calendar
 
Where London, International House, 1-6 Yarmouth Place, Off Brick Street, Mayfair
When Start: 30/09/2008 Finish: 30/09/2008 See calendar
 
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Course provider details

Provider description
H2 has become known not only for the provision of the highest quality training and development services, but also for its continuing ethical approach to business.
Course provider history
Why Choose H2? At H2, we aim to “offer outstanding value and quality in the provision of practical personal effectiveness training and consultancy services”. We promise to: - recognise and respond to your specific needs and priorities - provide effective yet practical solutions based on up-to-date theories and models - offer excellent value for money, without compromising quality. We are proud of our ethical business practices, which include: - maintaining working relationships based on clarity, honesty and flexibility - promoting and delivering 'best practice' - prioritising quality, customer satisfaction, effectiveness and efficiency - supporting not-for-profit organisations and self-funding individuals.
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