Communication Skills
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The course was as per our needs and they tailored it exactly the way we wanted and training sessions were quite informative.
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Short course
In Leeds, Birmingham, Bristol and 4 other venues
Description
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Type
Short course
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Level
Intermediate
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Location
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Duration
Flexible
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Start date
October
other dates
This communication skills course is aimed at helping delegates communicate more effectively with customers and colleagues. It will look at the best methods of building rapport and how to develop effective business relationships.
This Communication Skills training course is available throughout the UK.
Facilities
Location
Start date
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About this course
Identify the behaviours associated with good working relationships
How to set clear communication objectives
Identifying the needs of different audiences
Planning internal and external communication
Reviews
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The course was as per our needs and they tailored it exactly the way we wanted and training sessions were quite informative.
← | →
Course rating
Recommended
Centre rating
Student
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 13 years
Subjects
- Communications Planning
- Communication Skills
- Communication design
- Communication Training
- Communication Journalism
- Relationships
- Effectiveness
- Communication face
- Communication affect working
- F good communication
Course programme
09:30 - 10:00 Coffee & Course Objectives
10:00 - 11:00 What is Good Communication and How Do We Assess our Ability? (What are the barriers to and the basics of good communication? How does communication affect working relationships?)
11:00 - 12:00 A Look at Clarity and its Effectiveness (The value of understanding behavioural characteristics and how to set objectives accordingly)
12:00 - 13:00 The Value of Body Language and Tone (Adapting to meet the needs of our audience)
13:00 - 14:00 Lunch
14:00 - 15:00 Communication as a Two-way Process
15:00 - 16:30 The Value of Planning in Both Internal and External Communication
16:30 Summary & Action Plans Agreed
Communication Skills