Cleaning and Support Services Level 2

The cleaning industry is an important, competitive and thriving one, estimated to be worth about £10bn annually and employing around 800,000 people.

This qualification focuses on service delivery and communication in the workplace covering a variety of pathways:

• Building Interiors
• Caretaking
• Windows
• Carpets
• Passenger Transport Vehicles

Assessment:

All candidates are assessed on the job using a range of methods including; observation, discussion, questioning and witness testimony. This will confirm the candidate´s competence to perform a range of tasks as dictated in the NVQ standards. Candidates plan a programme of further development and assessment with their Assessor and compile a portfolio of evidence to prove that they are competent and knowledgeable in their work role.

Candidates also receive one to one feedback, support and learning following every assessment visit. This feedback is also provided to the employer to use as part of the internal development process

EMPLOYER BENEFITS:

• IMPROVED STAFF MORALE AND MOTIVATION
• STAFF TRAINED TO NVQ STANDARDS
• COMPETITIVE ADVANTAGE OVER OTHER COMPANY´S WHEN TENERING FOR A CONTRACT
• NATIONALLY RECOGNISED QUALIFICATION FOR KEY STAFF IN YOUR ORGANISATION

LEARNER BENEFITS:

• RECOGNITION OF EXISTING SKILLS & AN OPPORTUNITY TO DEVELOP NEW SKILLS
• BUILDS CONFIDENCE
• JOB SATISFACTION THROUGH PROVING COMPETENCE
• MORE AWARE OF COMPANY PROCEDURES AND POLICIES IE: HEALTH & SAFETY, EQUAL OPPORTUNITES, C.O.S.H.H.