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Credit Control Skills

in Pass training (England)

Classes Workshop

Place:

London

Price:

£275 + VAT Special offers 

Duration:

6 Hours

Start:

11/12/2008 calendar
See course programme

Requirements:

None.

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training room Chalk Farm
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Course details

Type Workshop Duration 6 Hours
Method / place Contact course provider Classes in London where
Suitability Those new to the role and experienced controllers who wish to learn new techniques.
Course objectives Learn how to collect payment more quickly and avoid bad debts.
Requirements
None.
Price £275 + VAT
Special offer + Support + Price details
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Credit Control - The Effective Way
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Customer Service for Credit Control
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Debt Management And Credit Control
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Course programme

Credit Control Skills
Credit Control Skills 18 Jan, 21 Feb, 12 Mar, 11 Apr, 21 May, 12 Jun, 3 Sep, 7 Oct, 14 Nov, 11 Dec 2008
Time:
9.30 - 5.00

Location:
All courses are held at either: 66 Wigmore Street, W1 or 100a Chalk Farm Road, NW1   
Learn how to collect payment more quickly and avoid bad debts

Who should attend 
Those new to the role and experienced controllers who wish to learn new techniques


Course content 

This interactive course will increase confidence and skills for delegates through many practical exercises.
  • How to win friends and influence Accounts Payable people 
     


  • Company Searches - the ins and outs from cost and time to PLC and Ltd.
      


  • Giving Credit - Credit limits and ensuring earlier payment 
     


  • Being ready to identify and handle your different customer types, - those who can pay you but keep you waiting - those who would like to pay but unfortunately cannot - those who simply don't want to pay at all!
     


  • Invoices and Statements: The full Why, Where, When, What, How, Which and Who!
     


  • Learning shortcuts to success, building a dialogue, reducing the number of letters you send 
     


  • Debt Collection by Phone! A strategy that speeds things up and gets better results! 
     


  • Learn how to overcome the signals that portend trouble ahead, the Believable excuses, the Unbelievable excuses, the Objections, the "cheques in the post! " Stop Lists, Legal Procedures and other tactics
     


  • A useful List of Names, Addresses and Glossary of Related Terms. 

    "Excellent"
    Rudolph T., Sofitel St James (Hotel Group)

    "Excellent! A really useful introduction - surely the backbone for any successful business"
    Desne M., The Harley Street ENT Clinic

    "Very motivating"
    Anastasia O., Nintendo Of Europe

    "A very rewarding course which gave me a lot of insight into how to be more effective in my job"
    Deborah W., Shelter - The National Campaign

    "Very helpful and went away feeling I could achieve something eg collecting money"
    Chelsea S., The Notting Hill Medical Practice

    "Enjoyed the enthusiastic atmosphere - went straight into learning. Would recommend"
    Karon S., Ansa Logistics

    "Excellent"
    Nick H., Portobello Clinic

    "Made everyone feel positive"
    Karen S., South London & Maudsley NHS Trust

    "Excellent, informative, everything I need to know covered"
    Michelle M., Gibsons (Accountants)

    "Specific to our needs - really good"
    Andrea L., Orchard Systems (IT Systems)

    "Very clear and helpful - answered all my queries, pitched at a good level"
    Nicola S., Stanbridge Associates (Financial Advisors)

    "Confident well informed presentation, a good broad content"
    Mervyn R., Mackman Limited (Marketing Research)

    "Interesting and motivating, learned a lot. Would recommend this course"
    Hannah B., German School London

    "Information that will help achieve my objectives of bringing debtors days down from 60 to 30 days. Addressed all issues I am having a problem with. Good research material supplied"
    Theresa B., Star Instruments Limited

    "Very keen on explaining things - the best way possible. Good on the way I should deal with clients"
    Graziano D., BDB Limited

    "Excellent, really helpful"
    Jane K., Excel Shipping Ltd

    "Brilliant"
    Janine K., London Borough of Brent
     
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    Venues and dates



    Where London, 100a Chalk Farm Road
    When Start: 11/12/2008 Finish: 11/12/2008 See calendar
     
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    On Pass training

    Provider description
    Pass training have been providing excellence in training for over 21 years. From Computer training to Personal Development and CPD for Accountants, pass training covers a wide range of courses. IT Training computer courses are all fully Microsoft certified to a gold standard and last between one and two days per skill level. They are aimed at teaching delegates features relevant to their jobs to enhance knowledge of the software and to maximise efficiency in the workplace. With no fewer then 37 different Computer courses you are almost guaranteed to find what you are looking for.Personal Development courses cover a variety of essential core skills.With over 80 courses to choose from you are spoilt for choice.From Appraisal interviewing to Stress; Thrive under pressure, pass training offers a wide variety of practical courses aimed at developing individuals and teams. All courses also incorporate their own discount structure based upon fees and quantity of bookings. Why not book today?
    Advantages of studying with Pass training
    Microsoft Certified certificate of attendance on Microsoft courses, &also get training manuals& a USB stick to record the days training to be recalled at home or back in the office. Regarding the CPD candidates, they will receive CPD points for computer courses as well as CPD courses to count towards their end of year total.Pass training have experienced&reliable trainers,constantly learning more so that you are at the fore front of each technical area. Pass also benefit from trainers that have real life experience,&so can truly go into great depth & detail to which you wish to know, even if it is not on the course syllabus. Trainers are carefully selected so we can ensure that they are not only great trainers, but approachable&easy to talk to also. Within this process we can supply professional,affordable,practical,intelligent, relevant training that will really help individuals&teams develop & grow as separate entities & also team entities for the greater good of all concerned.
    Course provider history
    Pass training have been established for over 21 years, and training in IT Computing, Personal Development and CPD. Pass training was set up as the training division for what is now Vantis Plc, and originally trained in the CPD for accountants with updates and topical courses. Pass training's computer training has its own established training rooms, with top of the range computers to enhance the learning experience. Whilst the Personal Development is headed by dynamic and charismatic team of individuals who inspire confidence and a well balanced learning environment by not only lecturing technique, but allowing active participation and practical situations to put what you are learning into immediate practise. Across the board Pass training are well known for interactive, dynamic and cost effective training, with a ruthless reputation for efficiency and customer satisfaction. This is why we are the correct and logical choice for so many, and are dedicated to encouraging you to join too.
    Specialises in
    Pass training specialise in Accountancy Software training, as well as Microsoft Office courses such as Excel and Word. We also have the benefit of expert lecturers who know how to interact and bring the best out of our PD courses, whilst boasting experienced up to date presenters for our CPD course both in updates and topical courses. It is by combining these fields with the best of experience and knowledge that we can bring you the very best learning experience to affect your working life in a positive way, and keep customers returning for this unique and refreshing training experience.

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    Words related to the courses viewed: debt management internal auditing debt recovery internal quality auditing institute credit management

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