EDI Level 3 Certificate in Management

This course has been specially designed for first line managers with responsibility for; managing budgets, allocating work to team members/colleagues/contractors, achieving specific results and for some decision making. The qualification aims to give participants an opportunity to develop their management performance, become more effective and to progress their career. Participants take four mandatory units (which look at managing resources, health and safety, leadership, and allocating/monitoring work) plus three optional units. The wide choice of optional units gives a high level of flexibility, allowing the qualification to be tailored to meet the varying needs of participants and employers across all employment sectors.Core UnitsManage your own resources and professional development Provide leadership in your area of responsibilityAllocate and monitor the quality of workEnsure health and safety requirements are metOptional UnitsPromote equality of opportunity and diversityEncourage innovationPlan changeImplement changeDevelop productive working relationships with colleaguesRecruit, select and keep colleagues Provide learning opportunities for colleaguesManage a budgetManage a projectMonitor and solve customer service problemsWork with others to improve customer service