Full Time Hotel Reception Course (H)

Full Time Hotel Reception Course (H) This course is for you if:
You are looking to gain skills required for a career within a hotel

Course Code: L20232

Timetable:
Wed 9:30 - 11:30
Wed 14:15 - 15:45
Thu 9:30 - 11:30
Thu 11:30 - 12:30
Thu 13:30 - 15:00
Thu 15:15 - 16:15
Fri 9:30 - 11:30
Tue 10:00 - 12:00
Tue 12:30 - 14:00
Tue 14:30 - 16:00

Course Location: Hammersmith

Course Duration (s): 12 weeks, 22 weeks

Course Start Date (s): November 2009

February 2010

Home EU Fee (per year):
EU students: £1110
Depending on your age and circumstances, you may not have to pay fees

International Non-EU Fee (per year): £2510

Exam fee (per year): to be confirmed

Fee Information: The College charges a range of fees, primarily Home and Overseas. Under 19s assessed as Home, do not pay the course fees, we only charge a 20 enrolment fee which is refunded if you complete the course. Home students over 19 undertaking their First Full Level 2 (equivalent to 5 GCSE A-C) or their First Full Level 3 (equivalent to BTEC National or 2 ALevels) will be charged 20 enrolment fee plus any examination fees. For Home students over 19 receiving certain state benefits, the 20 enrolment is charged and not refundable. In all other instances, you will be charged the Home-EU or Overseas Fee.

Entry Requirements
- 4 GCSEs grades A-D
or
- pass entry assessment test plus college interview

About the course:

This is a practical work related course, where you will be taught the day to day operations and demands of hotel front office. As well as learning about the employment area, you will develop a range of transferable skills that are required across the hospitality, travel and tourism industry. You will work towards a level 2 Customer Service qualification as well as the Level 2 Front Office Technical Certificate.
You will also be trained on the Opera reservation system - commonly used in hotels across the UK and overseas.
After 3 months college based training, you will then be in a position to undertake work experience within the accommodation sector in order to complete the full NVQ Level 2 Front Office Award.
Subjects studied include:
- Safe, hygienic and secure working environments
- Effective teamwork
- Arrival and departure of customers
- Reception communication procedures.

Assessment:
Assessment is undertaken through on-line exams.

After the course:
you will be in a strong position to gain permanent employment in a front office position in a UK or International hotel.