ISO 9001 Quality Management System internal audit

ISO 9001 Quality Management System internal audit

Discover the internal audit in a ISO 9001 certified company and:
locate the audit in the quality approach
identify the stakes
understand the requirements
control the tools

Become familiar with:
best practices
good behaviour
the terminology
the questionnaire
the report
 
Content:
MCQ Beginning (10 questions)
1 Scope
2 Normative references
3 Definitions
4 Principles
MCQ Internal audit (4 questions)
5 Audit program
    5.1 General
    5.2 Objectives
    5.3 Responsibilities
    5.4 Implementation
    5.5 Records
    5.6 Audit program review
MCQ Audit program (7 questions)
6 a Audit preparation
    6.1 General
    6.2 Initiating
        6.2.1 Objectives, scope and criteria
        6.2.2 Situations and feasibility
        6.2.3 First contact
    6.3 Document review
    6.4 Preparing the audit
MCQ Audit preparation (6 questions)
6 b Audit realization
    6.5 Audit realization
        6.5.1 Opening
        6.5.2 Audit evidence
        6.5.3 Audit conclusions
    6.6 Audit report
MCQ Audit realization (4 questions)
7 Auditor's competences
    7.1 General
    7.2 Personal attributes
    7.3 Knowledge and skill
    7.4 Training
    7.5 Auditor's evaluation
MCQ Auditor's competences (3 questions)
MCQ End (20 questions)
 
Annexes:
ISO 9001 internal audit training module (support)
ISO 9001 QMS internal audit plan (example)
ISO 9001 process internal audit plan (example)
ISO 9001 QMS audit questionnaire, 179 questions
ISO 9001 process audit questionnaire, 84 questions
ISO 9001 internal audit report (template)
glossary
ISO 9001 index of terms, clauses, subclauses and key words
ISO 19 011 index of terms, clauses, subclauses and key words