People and Team Management

Taking responsibility for another persons development and driving a team to success is a big responsibility. Those new to people management need reassurance that they are on the right track and that they have a clear road-map for the future. Course Outline: Team dynamics: How teams work, the expectation and the importance of equal stakeholding. Developing the team, how to achieve agreement on goals and methods. Ensuring the team works smoothly by co-ordinating effectiveness. Understanding the differences between individuals within the team and how to play to their strengths. The managers role: What is the expectation of management? Management style - the autocrat, the laissez-faire and participative manager. Which style works and when. The three elements of management - the task, team and individual. Managing performance: Evaluating the individual, their strengths and areas for development within the role. Delivering feedback - the dos and donts of effective feedback. Managing difficult situations - using assertiveness techniques to tackle and resolve difficult situations quickly. Individual development: How to achieve the best results by understanding the individuals motivational influences and then