Benefit from this course and gain experience!
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Type
Short course
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Level
Beginner
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Methodology
Online
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Duration
1 Day
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Start date
Different dates available
Would you like to explore yourself? Are you interested in learning more about emotional intelligence? If the answer is yes, this course is made for you!
The Emotional Intelligence Advanced Programme explores the construct of emotional intelligence in detail.
It looks at the experience of the inner world; how attitudes, beliefs, values and preferences drive behavioural response and how feelings can be regulated with more effectiveness. The experience of the outer world is explored through empathy, active listening and working with body language.
Motivation, resilience and managing change are covered from the perspective of emotional intelligence supported with the application of coaching techniques to develop emotional intelligence.
Ei4Change ILM endorsed Emotional Intelligence programmes can be tailored according to your requirements delivered as full day or half-day sessions over a period of weeks, or months, allowing time between sessions for reflection and further study.
Programmes include regular opportunities to discuss current issues and seek emotionally intelligent solutions.
Each programme combines expert facilitation by experienced practitioners in their field, knowledge-giving, discussion and opportunities to work through scenarios and problems.
Our programmes are packed with demonstrations, delegate participation, theory and a sense of fun. Throughout the programmes the trainers will be assessing your skills, and providing you with on the spot feedback to enhance your skills. On the final day you will be awarded with your certification (subject to the assessment criteria having been met).
Follow the link you have on emagister.co.uk and you will find all the information you need about this course without any obligation.
Important information
Documents
- EI4Change Programme Brochure.pdf
Facilities
Location
Start date
Start date
About this course
- Experience of the Inner World
- Experience of the Outer World
- Motivators and motivational factors
- Emotional resilience
- Managing the emotional pathway through change
- Emotionally intelligent coaching
Not everyone wants to take an academic qualification in Emotional Intelligence, which is why Ei4Change offers programmes endorsed by ILM. These are the benchmark for high quality, bespoke leadership and management training, and often mark the start of the pathway to a full qualification.
All participants on Ei4Change ILM endorsed Emotional Intelligence programmes benefit from free support, information, networking and advice with ILM studying membership for a minimum of six months.
You are awarded an ILM endorsed training certificate in Emotional Intelligence on successful completion of the programme. Having an ILM endorsed training certificate in Emotional Intelligence will help distinguish you from other leaders, trainers and coaches.
Fulfilling one or more of the following criteria:
- You contribute to decision making within an organisation at either operational, tactical or more strategic level
- You are a leader in a team or in a management role and seeking to enhance and develop your career
- You have responsibilities for people development activities within an organisation without a specialist function
- You are an independent or employed consultant, NLP practitioner, coach or trainer who supports organisations in meeting their goals
ILM Endorsed Certificate
36 hours for Continual Professional Development
Ei4Change Emotional Intelligence programmes equip you with a powerful understanding of emotions and how they can be used, and with the skills and knowledge to develop emotional intelligence with individuals and teams. During your training you will learn to understand the application of emotional intelligence, and enable groups and individuals to work together more effectively. This helps improve communication and reduce conflict in the workplace.
Adopting accelerated learning techniques, the programme provides a varied approach including distance learning, interactive exercises, and an engaging mix of group and individual work. Each participant will receive coaching on their feedback skills during practice sessions overseen by experienced trainers. Competence is gauged via practical assessments.
We will answer your questions in detail and will arrange a further discussion or meeting in order to assess how we can work with you to deliver your specific requirements.
Reviews
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Very thought provoking.
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Offered a positive approach on issues in the future.
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Extremely good programme, makes you think about softer (higher) interpersonal skills.
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Course rating
Recommended
Centre rating
Estate and Facilities Manager Central Manchester Foundation Trust
Senior Nurse Manager The Christie Hospital NHS Trust
Associate Specialist Doctor Royal Albert Infirmary
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 14 years
Subjects
- Leadership
- Teamwork
- Team Development
- Team Dynamics
- Personal Effectiveness
- Self-esteem
- Self-confidence
- Communication Skills
- Group dynamics
- Social Skills
- Body Language
- Coaching
- Emotional Intelligence
Teachers and trainers (1)
Robin Hills
Director of Ei4Change
Robin Hills has over 30 years’ business and commercial experience working with the NHS and a wide range of small and large organisations. Robin has an interest in the practical application of emotional intelligence and in improving performance through personality and behavioural assessment. Robin is qualified to use a wide range of psychometric instruments, including Thomas DISC and Myers Briggs Type Indicator. His work involves helping managers and leaders within organisations to develop their business performance through increased self awareness and understanding of others.
Course programme
Course Programme
Introduction to Emotional Intelligence
- Introduction to Ei4Change and ILM
- Images of Organisation
- Introducing self
- Insights into current issues
- What is emotional intelligence?
- Why is emotional intelligence important?
- How do we work with emotional intelligence?
- Understanding emotions
- Basic human emotions
- Micro expressions
- Identifying and managing emotions
- Using emotions
- Goleman’s emotional intelligence framework
- A virtual exploration of the competencies of emotional intelligence
Experience of the Inner World
- Self-knowledge and the Johari window
- Strengths, weaknesses, attitudes, beliefs, values
- Self-management / emotional regulation
- Noticing feelings
- Exploring hot buttons
- Detachment
- Self-awareness – View of the environment (Marston model)
- Assertiveness and responsiveness
- Preferences and focus framework
- How I like to be approached
- How I don’t like to be approached
- What do I bring to a team?
- External characteristics of behaviour
Experience of the Outer World
- Awareness of others - View of the environment (Marston model)
- Observed behaviour / reading body language
- Focus on lowest preference
- Empathy - supporting others
- Levels of communication
- Active listening
- Mapping minds
- Mapping hearts
Motivation
- Filters
- The motivational meta-program
- Perfectionism
Emotional Resilience
- Images of Resilience
- Emotions that drain resilience
- Behaviour in the work environment
- Emotions that build resilience
- Developing resilience in self and others
- Strategies to develop resilience
Managing Change
- Personal transition through change
- Feedback practice
Additional information
https://courses.ei4change.info
Advanced Emotional Intelligence Programme - ILM Endorsed