Advanced Protocol and Travel Management
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Wow! What a memorable experience! I had a swell time last week when I came for the Protocol and Travel Management Course at LCT. It was awesome - members of LCT were wonderful and the trainers were exceptional! I learned a lot. Still telling my colleagues about the training. My regards to everyone at LCT, I shall see you guys soon.
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I highly suggest that you take a course in LCT as I loved it.
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Short course
In London
Plan and lead high profile successful events, exhibitions, conferences and travel; and strategically manage the protocol function!
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Type
Short course
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Level
Advanced
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Location
London
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Duration
2 Weeks
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Start date
October
other dates
Plan and lead high profile successful events, exhibitions, conferences and travel; and strategically manage the protocol function with this Advanced Protocol and Travel Management Course organized by London Corporate Training.
Thanks to this training, senior managers will have the opportunity to refresh their skills for efficiently operating protocol and travel as essential elements of corporate planning.
Week one focuses on the development of administrative competencies to carry out important duties on time and budget. These include organising documentation, accommodation, and travel requirements.
The second week places emphasis on protocol itself - the established and time-honoured rules of international courtesy. Participants will learn how to establish and maintain durable relationships with clients, suppliers, agents, contacts, embassies, and government contacts.
The curriculum also includes reminders on how to use domestic and overseas meetings effectively for achieving corporate objectives and strengthening relationships.
No matter how well-planned travel arrangements are or how detailed management briefings are conducted, there are always many situations which can create a crisis. Consequently, techniques are included for identifying risks and planning for unexpected crises.
If you want to be part of this training, please ask for further information to the centre through emagister.co.uk. You won’t regret it!
Facilities
Location
Start date
Start date
About this course
By the end of the course delegates will be able to:
• Revise, refresh and develop skills for efficient protocol and travel management
• Organise national and international travel for your staff and for visitors to your country
• Plan international exhibitions, visits and events
• Strengthen relationships and develop powerful communication skills
• Ensure that meetings at home and abroad achieve objectives
• Create realistic budgets and control costs
• Reduce the impact of unexpected emergencies and crises
• Travel directors, managers, supervisors, team leaders, executives and assistants
• Protocol directors, managers, supervisors, team leaders, executives and assistants
• PR directors, managers, supervisors, team leaders, executives, and assistants who would like an understanding of the role of protocol and travel management in the promotion of the positive corporate image of their
• International relations managers and directors
• All those who are involved in the welcoming of visitors to their country or sending their staff overseas
Reviews
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Wow! What a memorable experience! I had a swell time last week when I came for the Protocol and Travel Management Course at LCT. It was awesome - members of LCT were wonderful and the trainers were exceptional! I learned a lot. Still telling my colleagues about the training. My regards to everyone at LCT, I shall see you guys soon.
← | →
-
I highly suggest that you take a course in LCT as I loved it.
← | →
Course rating
Recommended
Centre rating
Ayodele Atobatale
Christina Vidal
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 15 years
Subjects
- International
- Communication Training
- Planning
- Meetings
- Staff
- Protocol
- Travel management
- Travel function
- Accommodation
- International travel
- Budgeting
- Cost Control
- Communication Skills
- Pro-active Management
Course programme
- Role and responsibilities of the function
- Creating streamlined policies, systems, structure and procedures
- Keeping up-to-date with changes in rules and regulations nationally and internationally
- Record-keeping, monitoring, updating and maintaining
- Applying all policies, processes and procedures fairly to all
The Right Documents, at the Right Time, in the Right Place
- Organising passports, processing visas and overcoming the complexities and problems
- Compliance with entry requirements and immigration rules
- Ensuring the health, safety and security of staff and visitors
- Booking tickets; timetables; time differences; holidays; cancellations Airport procedures, requirements and duties
Accommodation and International Travel Requirements
- Factors to chose and book the most appropriate hotel and rooms
- Customer and protocol requirements; preferred hotels list; change in plans; families
- Car transport; tolls; parking; rental; security; motorcades
- Meeting the demands of business travel: payment methods and exchange rates
- Methods to research all possible options and prioritise the best
Exhibitions, Conferences, Visits and Events – Nationally and Internationally
- Planning and organising events, conferences and visits
- Organising, exhibiting at or attending exhibitions
- Trade visits and the protocol for them
- Greeting foreign dignitaries, flying flags correctly and meeting expectations Order of precedence for official ceremonies
Budgeting and Cost Control
- Budgeting accurately and meaningfully
- Monitoring authorisation, approvals, expenditure, allowances, expenses and receipts
- Cost control for ensuring that expenses are legitimate
- Cancellations, claims, reimbursements, hospitality
- Insurance which is robust, appropriate and up-to-date
Building and Maintaining Strong Relationships
- Principles of durable relationships
- Building strong relations with your internal clients; suppliers, agents and contacts
- Building relationships with Embassies and Missions
- Cultural etiquette in business, social, entertaining, dress, giving and receiving presents
- Promoting cross cultural understanding of history and traditions
Communication Skills Required
- Qualities required: questioning and active listening
- Dealing with difficult people
- Negotiating win-win deals with suppliers, agents and contacts while maintaining relationship and quality of service
- Communication in a crisis, emergency or disruption
- Turning complaints into opportunities
Meetings at Home and Abroad
- Pre-meeting preparation including seating, interpreters, and timings Chairing, participating and preparing agenda
- Order of dignitaries for entering a room, introductions, talking and making presentations
- Conflict resolution, decision-making and problem-solving
Risks – Disruption to Travel: Pro-active Management
- Identification, evaluation and management of threats and risks
- Creating contingency plans for emergencies
- Disaster recovery planning, implementing and practice
- Ensuring continuity throughout disruption
- Planning for unexpected crises
Advanced Protocol and Travel Management