Appraisal Skills

Course Aims:

This course is designed to develop practical skills in planning and conducting effective appraisals.

Course Objectives:

At the end of this course participants will be able to:

· Plan and undertake a structured performance appraisal.

· Be clear about how to review performance and set new targets.

Introduction

· Why appraise?

· Experiences of good/bad appraisals

· Issues and concerns around appraisals

Target setting

· Overview of target setting

· Areas to set targets

What should be appraised?

· Job performance and targets

· Personal development

· Knowledge

· What should not be appraised

Effective skills for appraisals

· Effective questioning

· Active listening

· Building rapport

Preparing for an appraisal

· Collecting relevant evidence

· Preparing yourself and the appraisal

Documentation

Conducting the meeting

Action Planning

· The practicalities

· Summarising and note taking

· Establish the right climate

· Opening the appraisal

· Giving constructive feedback

· Inviting feedback

· Transferring learning back to the workplace