The Assertive Professional
Short course
In London and Manchester
Description
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Type
Short course
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Level
Beginner
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Location
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Class hours
6h
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Duration
1 Day
Assertiveness is good for you and it's good for your organisation too. Assertive people are able to bring their best ideas to work. If they spot something going wrong, they've got the confidence to ask questions. They are curious about and respectful of others. All this builds great working relationships and fosters creativity and productivity at work.
Facilities
Location
Start date
Start date
Start date
About this course
People attending this course will come away with an understanding of how to be assertive at work. You'll understand why you or others may sometimes behave aggressively or passively, and how to make different, more productive choices. The course focuses on how to be assertive in common work situations and helps you apply the learning.
Anyone who wishes to be more assertive at work.
Reviews
Subjects
- Confidence Training
- Assertiveness Training
- Communication Skills
- Confidence
- Assertivness
- Assertive Behaviour
- Body Language
- Listening Skills
- Emotional Intelligence
- Personal Impact
- Personal Effectiveness
Teachers and trainers (1)
David Cotton
Conslutant
Course programme
- make the best possible first impressions
- make requests assertively
- say “no” with confidence
- give feedback assertively
- turn “can't” into “will”
- raise your self-esteem by discovering your personal power
- be assertive with new people and in new situations
- understand your own and quickly assess others' behavioural motivations
- control your own and others' emotional states
- calm your nagging inner voice
- calm yourself instantly in any situation
- use verbal and non-verbal techniques to influence others
- “read” people more effectively to get the most out of your relationships with them
- speak assertively in meetings
- make your points clearly and calmly so people listen
- ‘work a room' at business and social events
The Assertive Professional