PTP Training & Marketing Ltd

      Assertiveness & Building Personal Confidence

      PTP Training & Marketing Ltd
      In Manchester

      Price on request
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      Important information

      Typology Short course
      Location Manchester
      • Short course
      • Manchester

      Assertiveness Training – This assertiveness and building personal confidence programme helps delegates understand why it is sometimes hard to refuse demands and aims to build the skills necessary for behaving assertively in a practical manner. Assertiveness training courses help people develop the required skill set.

      This personal development training course is available throughout the UK.

      Facilities (1)
      Where and when
      Starts Location
      On request
      Cheadle House Cheadle Royal Business Park Cheadle Manchester, Greater Manchester, England
      See map
      Starts On request
      Cheadle House Cheadle Royal Business Park Cheadle Manchester, Greater Manchester, England
      See map

      To take into account

      · What are the objectives of this course?

      Develop confidence in the use of assertiveness skills Understand different behaviour patterns and the reasons they arise Understand the need for negotiation and persuasion in the workplace Practice assertiveness skills and develop an action plan

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      Achievements for this centre

      This centre has demonstrated its quality on Emagister
      8 years with Emagister

      How do you get the CUM LAUDE seal?

      All courses are up to date

      The average rating is higher than 3.7

      More than 50 reviews in the last 12 months

      This centre has featured on Emagister for 8 years

      What you'll learn on the course

      Performance Management
      Assertion Training
      Assertive Behaviour
      Assertiveness Training
      Confidence Training
      Business management
      Business Success
      Personal confidence

      Course programme

      Assertiveness & Building Personal Confidence - Timetable

      09.30 - 09.45 Coffee and Course Objectives

      09:45 - 10:00 Defining Assertiveness (What is assertiveness? Why is assertiveness essential to business success? How we influence and how this affects our role in the company.)

      10:00 - 11:15 Understanding Behaviour (Look at behaviour patterns that can throw us off balance. Wanting to succeed, but unable to achieve results; denials and delusions; dealing with challenge to authority and aggression; dealing with difficult people and poor performance.)

      11:30 - 13:00 Obtaining Results; Developing Inter-Personal Skills (Practice overcoming barriers through role plays. Dealing with difficult situations.)

      13:00 - 14:00 Lunch

      14:00 - 15:00 Negotiating and Persuading (Understanding the clients needs, both internal and external. What are the motivators and drivers for their demands or requests? How can I champion my requests over theirs?)

      15:00 - 16:30 Practice Makes Perfect; Building Confidence in Assertiveness Skills (Participants develop assertiveness skills through further role plays, including negotiation and persuasive techniques.)

      16:30 Summary & Action Plans Agreed

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