Assertiveness and Confidence Building
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The Assertiveness and Confidence building programme offered by Stand & Deliver is excellent and is having a positive impact on attendees which is probably as good an outcome as we could have hoped for! I’m very much enjoying the course especially the mix of theory and practice. The trainer is excellent and has developed a good rapport with the group and the team building element of the course is proving very worthwhile as well.
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I attended the Assertiveness and Confidence Building course. All that I wanted to say is that I think all areas were excellent. The practical applications of how to run and develop a mentoring course especially. As for the trainer, she was very accommodating as well as kind, proving further explanations when required. Thanks!
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Very useful facilitation of the session.
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Course
In Birmingham, Manchester and Kendal
Improve your self confidence and enhance your personal and professional relationships
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Type
Workshop
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Location
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Class hours
6h
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Duration
1 Day
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Start date
May
other dates
Most of us could benefit from a boost in self-confidence and from a more positive outlook on ourselves and how we relate to others. If you are interested in exploring ways to build your self-esteem, consider this helpful course from Stand&Deliver and published in Emagister.co.uk.
This one day workshop delves into the concept and practice of assertiveness in comparison with other, less constructive behaviours. Participants will gain a thorough understanding of what assertiveness means and how to apply it in order to enhance their relationships with others. There will be an emphasis on understanding the difference between assertive, aggressive and passive / non-assertive behaviour. Participants will learn to identify their own response when faced with each and will improve their methods for handling different situations. There will also be work on saying no assertively, handling criticism more constructively and achieving win-win outcomes.
This practical course lasts six hours and is suitable for anyone who would like to improve his or her self confidence and constructive communication skills or who would simply like to be able to deal more confidently with difficult people or situations. Students will learn how to negotiate solutions to problems with others more effectively by using a range of assertiveness techniques, and there will be opportunities to apply the recently techniques in a spontaneous way, with coaching and feedback from the trainer. There are no previous requirements, so everyone can undertake it in the centre facilities and/or in-house.
Important information
Documents
- Assertiveness & Confidence Building v1.pdf
Facilities
Location
Start date
Start date
Start date
Start date
About this course
Understanding the difference between assertive, aggressive and passive behaviour.
Learn how to negotiate more effectively with others using a range of different techniques.
Learn how to handle criticism and conflict.
Learn how to say 'No' in a positive way.
This course is for anyone wanting to increase their self-confidence, improve constructive communication skills and gain techniques for handling difficult people and situations.
No specific requirements needed and no pre-course work required.
ILM development award (optional)
Our courses are run by trainers who are specialists in their subject area. We can run in-house training bespoke to your business needs.
On receiving your request for information we will send you full details of the course with information on how to book a place/s
Reviews
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The Assertiveness and Confidence building programme offered by Stand & Deliver is excellent and is having a positive impact on attendees which is probably as good an outcome as we could have hoped for! I’m very much enjoying the course especially the mix of theory and practice. The trainer is excellent and has developed a good rapport with the group and the team building element of the course is proving very worthwhile as well.
← | →
-
I attended the Assertiveness and Confidence Building course. All that I wanted to say is that I think all areas were excellent. The practical applications of how to run and develop a mentoring course especially. As for the trainer, she was very accommodating as well as kind, proving further explanations when required. Thanks!
← | →
-
Very useful facilitation of the session.
← | →
Course rating
Recommended
Centre rating
Former Student
Former Student
Carefree Cruising
Lillingtons Estate Agents
Vattenfall Windpower
Carlisle City Council
Julie Alcock
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 16 years
Subjects
- Anger Management
- Voice
- Self-esteem
- Body Language
- Self-confidence
- Communication Skills
- Difficult People
- Assertive Behaviour
- Assertiveness Training
- Confidence Training
- Assertiveness
- Building Confidence
- Non-verbal Communication
- Identifying Goals
- Assertive thinking
Teachers and trainers (1)
Sarah Goodfellow
Senior TRaining Consultant
Course programme
- Defining and comparing assertive, aggressive and passive thinking and behaviours, and how you tend to react to situations
- The importance of body language, voice tone and words when communicating assertively, and how to apply them skilfully
- Identifying your goals and reconditioning your thinking to increase your potential for success
- Self esteem and self image – where they come from and how they influence us; techniques for improving your self esteem and self image
- Establishing an appropriate “work-life balance”
- Techniques for dealing confidently and constructively with difficult people and situations to achieve “win-win” outcomes
- Why we sometimes find saying “No” difficult and how to say “No” assertively
- Handling criticism and giving constructive feedback to others
Assertiveness and Confidence Building