Assertiveness and Personal Influencing
Short course
In Nantwich
Description
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Type
Short course
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Location
Nantwich
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Duration
1 Day
To improve participant's interpersonal skills and levels of assertiveness. Suitable for: Those who would like to increase their personal influencing skills, manage interpersonal interactions more skilfully, achieve superior results with people in both work-related and personal-life situations, defuse conflict and present a more positive and decisive image.
Facilities
Location
Start date
Start date
Reviews
Course programme
Course Outline:
- Where are you now? Establish present behavioural preferences.
- Behavioural options – and why people make the choices they do
- Personal rights and responsibilities: how to achieve the right balance at all times
- Influencing skills: the key skills of assertive behaviour
- Learning to say ‘No’
- Case Study analysis
- Practising the most useful skills: role-plays
- Current Assertiveness Issues you need to address: Tutor’s analysis and suggested solutions
- Creating a personal Assertiveness Action Plan
Additional information
Assertiveness and Personal Influencing