Assertiveness

This one-day course is designed to explore and understand issues around assertiveness. Assertiveness is the key to good, clear, honest, professional communication; it is not about planting your heels in the ground and demanding your own way. People who interact in an assertive way are more likely to achieve 'win win' outcomes and reach objectives rather than emotional decisions. This practical assertiveness course will help you to identify assertive behaviour and understand how you can be more assertive more of the time. Suitable for: The course is aimed at those who would like to improve their personal effectiveness through communication and who have had little or no previous training in assertiveness.