Assertiveness (Part 1)
Training
Inhouse
Description
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Type
Training
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Methodology
Inhouse
Suitable for: So much of the smooth running of an organisation, both internal and customer-facing, depends on clarity of communication. These exciting sessions focus on all aspects of interaction with others, in both face-to-face and written forms. Our training covers a wide range of relevant situations, with the end result that participants gain valuable insights into how to build rapport, deliver clear and concise communication and develop positive relationships.
Reviews
Course programme
Course review:
Learn how to apply the techniques of assertive behaviour through our bite sized training course.
Overview:
- The behaviour triangle
- The 3 golden rules
- Rights and assertiveness
- Levels of assertion
- Handling difficult situations and people
This course forms part of our Developing Personal Effectiveness 1-Day Workshop...please search the workshop for available dates and locations.
For more information on our communication skills training courses please visit our website.
Assertiveness (Part 1)