Training

Inhouse

Price on request

Description

  • Type

    Training

  • Methodology

    Inhouse

Suitable for: So much of the smooth running of an organisation, both internal and customer-facing, depends on clarity of communication. These exciting sessions focus on all aspects of interaction with others, in both face-to-face and written forms. Our training covers a wide range of relevant situations, with the end result that participants gain valuable insights into how to build rapport, deliver clear and concise communication and develop positive relationships.

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Reviews

Course programme

Course review:

Learn how to apply the techniques of assertive behaviour through our bite sized training course.

Overview:

- The behaviour triangle
- The 3 golden rules
- Rights and assertiveness
- Levels of assertion
- Handling difficult situations and people

This course forms part of our Developing Personal Effectiveness 1-Day Workshop...please search the workshop for available dates and locations.

For more information on our communication skills training courses please visit our website.

Assertiveness (Part 1)

Price on request