Basis Training courses

...lone workers in the community and places where the public visit. COURSE OVERVIEW The course aims to equip staff with skills to deal with conflict or aggression at...

...skills The "what if's". TRAINERS: 2 Trainers facilitating the course follow the ICM code of practise and the all Wales NHS Passport PMVA TRAINING DAY THREE...

...are vulnerable to incidents involving violent, aggressive or abusive people and anyone who may work alone. Aim of the City and Guilds 1884 Course...

...Use of defensive body positioning & personal space Aspects of good communication skills The "what if's". A certificate of attendance is issued to all attending the course...

...world-class customer service. Learning objectives Identify the differing roles of the customer Define the various roles candidates play in providing world-class customer service...

...to train participants in safe methods of breakaway & self defence. Suitable for: All personnel working within the care and security sector All personnel...