Better Business Letters

Aims and Objectives
Learn the basics of grammar , spelling and punctuation as they apply to business letters. Develop the skills necessary to write letters that get results

Workbook with exercises and individual notes to ensure that the skills learnt on this course will be successfully applied in the workplace

Develop the ability to create clear , concise and targeted business documents for effective impact

The opportunity to gain the widely recognised Pitman Training Certificate

Target Audiences
Anyone who writes as part of their job but who feels they could improve their skills , or gain confidence in their writing style

Prerequisites
None

Course Content
Express yourself persuasively using plain English and the right tone

Learning the essential rules of grammar , punctuation and spelling

Develop accuracy , brevity and clarity and ensure that the right tone and style is adopted when writing business letters

Ensuring the look of the letter is right

How to plan and sequence a letter effectively

How to produce your first draft quickly

Develop the skills needed to write letters in response to complaints and learn how to write letters for results