BIIAB Award In Conflict Management
Vocational qualification
In Holywood
Description
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Type
Vocational qualification
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Location
Holywood (Northern Ireland)
This programme helps staff whose work involves the provision of services to the public, to avoid and manage conflict within their work environment.
Facilities
Location
Start date
Start date
Reviews
Course programme
BIIAB Award In Conflict Management
Code: 70654
Department: Health And Care
Short Description: This programme helps staff whose work involves the provision of services to the public, to avoid and manage conflict within their work environment.
Entry Requirements: No formal qualifications are required
Course Aims: To enable candidates to understand what is meant by risks and hazards and to develop skills that will allow them to deal with conflict within the workplace.
Content: Health and Safety at Work act 1974: Identifying risks and hazards: Conflict and how to handle it: Law in relation to self defence: Reporting and recording incidents
Assessment: Short multiple choice assessment paper
Progression: Relevant programmes specific to a variety of sectors
BIIAB Award In Conflict Management