BIIAB Award In Conflict Management

Vocational qualification

In Holywood

Price on request

Description

  • Type

    Vocational qualification

  • Location

    Holywood (Northern Ireland)

This programme helps staff whose work involves the provision of services to the public, to avoid and manage conflict within their work environment.

Facilities

Location

Start date

Holywood (County Down)
See map
Old Holywood Rd, BT18 9QH

Start date

On request

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Course programme


BIIAB Award In Conflict Management

Code: 70654

Department: Health And Care

Short Description: This programme helps staff whose work involves the provision of services to the public, to avoid and manage conflict within their work environment.

Entry Requirements: No formal qualifications are required

Course Aims: To enable candidates to understand what is meant by risks and hazards and to develop skills that will allow them to deal with conflict within the workplace.
Content: Health and Safety at Work act 1974: Identifying risks and hazards: Conflict and how to handle it: Law in relation to self defence: Reporting and recording incidents

Assessment: Short multiple choice assessment paper

Progression: Relevant programmes specific to a variety of sectors

BIIAB Award In Conflict Management

Price on request