BSB51918 Diploma of Leadership and Management

Pacific Training Group

Course

Blended learning in Sydney (Australia)

Price on request

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Description

  • Type

    Course

  • Level

    Intermediate

  • Methodology

    Blended

  • Location

    Sydney (Australia)

  • Class hours

    20h

  • Duration

    10 Weeks

  • Start date

    Different dates available

  • Online campus

    Yes

  • Delivery of study materials

    Yes

  • Support service

    Yes

  • Virtual classes

    Yes

With no pre-requisites, prepare for management roles where you’ll support individuals and teams to meet organisational goals. Learn how to plan, organise, implement and monitor your personal workload and the workload of others.

Facilities

Location

Start date

Sydney (Australia)
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Start date

Different dates availableEnrolment now open

About this course

Minimum 18 years, Australian Year 11 or equivalent, successful completion of PTG’s LLNtest and IELTS 5.5 or equivalent (unless exempted for visa application with the Department of Home Affairs). Students must provide their own laptop.

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Reviews

Subjects

  • Leadership
  • Manager
  • Customer Manager
  • Operational
  • Operational Risk
  • Development
  • Developmental Economics
  • Customer
  • Customer satisfaction
  • Performance
  • Performance Management

Course programme

Areas covered by this course:
  • Restaurant manager
  • Workplace Effectiveness
  • Customer Service
  • General Administration
  • Financial Management
  • Human Resource Management
What you’ll learn

Units of Competency
  • Develop and use emotional intelligence
  • Manage operational plan
  • Lead and manage effective workplace relationships
  • Manage personal work priorities and professional development
  • Manage quality customer service
  • Interpret market trends and developments
  • Undertake project work
  • Manage Risk
  • Manage people performance
  • Manage meetings
  • Lead and manage team effectiveness
  • Manage workforce planning

See related categories

BSB51918 Diploma of Leadership and Management

Price on request

The best Team Management courses

See all

See all