Business Administration Higher Level Apprenticeship (Level 4)

These higher level programmes develop management, leadership and employability skills, which are all essential for the workplace. Higher level apprentices will work in roles such as office managers, administration team leaders, personal assistants or business development executives. It is expected that they will have significant experience of working in a business environment to ensure they have the foundations on which to further build their knowledge and skills.

Apprenticeships are made up of framework of qualifications and training based on testing competency and developing practical, occupational and transferable skills.

PRACTICAL/COMPETENCY ELEMENT:
OCR Level 4 Diploma in Business and Administration (QCF)

Mandatory Units:
• Communicate in a business environment
• Resolve administrative problems
• Manage the work of an administrative function
• Manage personal and professional development

TECHNICAL/KNOWLEDGE ELEMENT:
Level 4 Diploma in Business and Administrative

Key Learning Outcomes
• Supporting business activities
• Managing sustainability and risk
• Communicating in business
• Culture and ethics in a business environment
• Business administration systems
• Managing people and performance in a business environment
• Personal effectiveness in a business environment
• Managing business facilities

TRANSFERABLE SKILLS
Employment Rights and Responsibilities workbook