Business and Administration
Course
Inhouse
Description
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Type
Course
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Methodology
Inhouse
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Duration
2 Years
Suitable for: This NVQ is ideal for employees working in an office environment.
Reviews
Course programme
Train to Gain NVQs are available free of charge to all employees aged 19-64 that do not already have a full Level 2 qualification.
Information about the courseThis NVQ is ideal for employees working in an office environment.
The following two core units are compulsory - covering the areas essential for success in this work:
- Carry out your responsibilities at work
- Work within your business environment
Tailor your course to your experience and skills with a choice of three units from the following:
- Ensure your own actions reduce risks to health and safety
- Manage customer relations
- Manage diary systems
- Organise business travel and accommodation
- Deal with visitors
- Process customer financial information
- Operate credit control procedures
- Store, retrieve and archive information
- Use IT systems
- Use IT to exchange information
- Word Processing software
- Spreadsheet software
- Database software
- Presentation software
- Specialist or bespoke software
- Use a telephone system
- Operate office equipment
- Prepare text from notes
- Prepare text from shorthand
- Prepare text from recorded audio instruction
- Produce documents
- Work effectively with other people
Business and Administration