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Business Enhancement Training courses
- Training
- Londonandanother venue.
- Birmingham
- 1 Day
...level of professionalism and customer service given to it's clients. Suitable for: » Frontline Reception staff communicating Face to Face and by Telephone...
- Training
- Londonandanother venue.
- Birmingham
- 1 Day
...or a venue of your choice throughout the UK Course content and length is tailored to suit the needs of your staff Bespoke course manual & certificate awarded...
- Training
- Londonandanother venue.
- Birmingham
- 1 Day
...Exceptional Customer Service when Communicating with Customers by Telephone and Face to Face. Exceptional Customer Service Training Course Set your Organisation...
- Training
- Londonandanother venue.
- Birmingham
- 1 Day
...conflict & emotion. Learning outcome » Recognise the characteristics of difficult customers » Understand the customers' point of view » Realise the consequences...
- Training
- London
- 1 Day
...Interpersonal skills, body language and awareness will influence your ability to effectively communicate the message you want to give. Introduction...
- Short course
- Londonandanother venue.
- Birmingham
- 1 Day
...to respond assertively Increase your awareness skills Training Formats Available Option 1 - Public Workshops - Suitable for training individuals Course Locations... Learn about: Assertiveness Training...
- Training
- Inhouse
- 1 Day
...Developing a professional voice Structuring Inbound / Outbound calls Screening and Transferring calls Placing callers on...
- Training
- Inhouse
- 1 Day
...Suitable for training groups of staff Delivered on-site or at a venue of your choice throughout the UK Bespoke designed to meet the needs of your staff Course Length...
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