Business Management

Study Method:
The course is designed for study by distance learning at work or at home. Students receive course manual, assignments and studyguide plus tutor support by mail and email.
Course Outline:
Module A: Effective Management

• The manager's role
• Managing yourself
• Managing people
• Managing information
• Managing finance

Module B: Employing People

• Recruiting staff
• Legal aspects of employment
• Keeping staff
• Parting with staff

Module C: Performance Management

• Performance Management
• Contracts of Employment
• Equal Opportunities
• Disciplinary Management
• Categorising Conduct
• Managing Assertiveness

Module D: Time Stress & Crisis Management

• Evaluating your situation
• Time balance techniques
• Stress
• Relaxation
• Crises
• Time management techniques