Business Management Team Leader Development Programme

Results Driven Group

Course

In Keswick and London

£ 1,395 + VAT

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Description

  • Type

    Workshop

  • Level

    Intermediate

  • Location

    At 2 venues

  • Class hours

    7h

  • Duration

    4 Days

Understand your role as leader

According to a recent Gallup Poll undertaken over 20 years…

Only 13% of employees worldwide are engaged and this has hardly moved over the last 12 years…
Gallup has studied performance at hundreds of organisations and measured the engagement of 27 million employees and more than 2.5 million work units over the past two decades…
Gallup has discovered links between employee engagement at the business-unit level and vital performance indicators…
Only one in 10 managers has the core skills needed to be a great manager… and the core skills are…

They motivate every single employee to take action and engage them with a compelling mission and vision. They have the assertiveness to drive outcomes and the ability to overcome adversity and resistance. They create a culture of clear accountability. They build relationships that create trust, open dialogue, and full transparency. They make decisions that are based on productivity, not politics.

We have developed this exciting, engaging and challenging programme to give you the core skills to become a great manager.

Facilities

Location

Start date

Keswick (Cumbria)
See map
Station Road, CA12 4NB

Start date

On request
London
See map
Queensbridge Road, E8 3ND

Start date

On request

About this course

By the end of this course you will be able to:

Understand the role of the leader and identify your own leadership style.
Pinpoint opportunities to develop and maintain credibility and trust within your team.
State the qualities of a successful team.
Identify the various roles within your team and identify ways in which you can develop a balance of skills.
Use established communication techniques to develop and build productive relationships within the team.
Confidently tackle common performance issues and deal effectively with conflict that may arise from within the team.

The course is aimed at 1st Line Managers and Middle Managers

There are no specific entry requirements

Delegates who complete the course will receive a RDG Certificate of Attendance

According to a recent Gallup Poll undertaken over 20 years…
•Only 13% of employees worldwide are engaged and this has hardly moved over the last 12 years…
•Gallup has studied performance at hundreds of organisations and measured the engagement of 27 million employees and more than 2.5 million work units over the past two decades…
•Gallup has discovered links between employee engagement at the business-unit level and vital performance indicators…
•Only one in 10 managers has the core skills needed to be a great manager… and the core skills are…

They motivate every single employee to take action and engage them with a compelling mission and vision. They have the assertiveness to drive outcomes and the ability to overcome adversity and resistance. They create a culture of clear accountability. They build relationships that create trust, open dialogue, and full transparency. They make decisions that are based on productivity, not politics.

We have developed this exciting, engaging and challenging programme to give you the core skills to become a great manager.

One of our Account Managers will send you the information requested within 2 working days, and / or contact you to discuss the course, depending on your enquiry.

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Reviews

This centre's achievements

2017

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 7 years

Subjects

  • Business and Management
  • Team Training
  • Leadership
  • Communication Training
  • Assertiveness Training
  • Team Leader
  • Management skills
  • Management Development
  • Coaching Skills
  • Team Building

Teachers and trainers (1)

Chris Goodwin

Chris Goodwin

Trainer

Course programme

What will it cover?

How to become an inspirational leader

  • The difference between leadership and management
  • The role of trust and respect in effective team leadership
  • Identifying your leadership style

How to build a successful team

  • The key characteristics of groups and teams
  • The stages of team development and the practical actions a manager can take
  • The dynamics of effective teams
  • Team roles
  • Building a balanced team to achieve SMART objectives
  • How create a culture of clear accountability

The manager as an effective communicator

  • The importance of open communication
  • Communication using empathy and building effective relationships in the team
  • Keeping your team informed
  • Using social/behavioural styles effectively
  • Maintaining confidentiality
  • The effects of attitudes, perception and cultures on interpretation when communicating in the workplace
  • How to build relationships that create trust, open dialogue, and full transparency

Driving performance through motivation

  • The purpose and benefits of appraisals and performance reviews
  • Roles and responsibilities of individuals in appraisals and performance reviews
  • Conducting the appraisal interview
  • Providing feedback and motivation during performance review
  • How to make decisions that are based on productivity, not politics
  • Monitoring performance throughout the year

How to give and receive feedback

  • The importance of feedback to improve communication and performance
  • Feedback techniques to motivate and increase performance
  • Inviting and accepting feedback to improve your own performance

How to deal with Conflict Management

  • Identify causes of conflict at work
  • Describe the stages in the development of conflict
  • Explain the effects of conflict on individual and team performance at work
  • Explain a recognised technique to minimise and resolve conflict in the workplace
  • Describe how to promote a positive atmosphere in order to minimise the adverse effects of
    conflict in the workplace
  • How to use assertiveness to drive outcomes and the ability to overcome adversity and resistance

The Business Management Team Leader – Management and Leadership Development Programme is a fantastic grounding for any team leader/first line manager who wishes to learn some of the basic principles of team leadership/line management.

One of the main objectives for learners attending this course is to learn how to communicate effectively and build trust and commitment within their teams. This course provides this in addition to the key principles on performance management.

See related categories

Business Management Team Leader Development Programme

£ 1,395 + VAT

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