Business Process Management and Change
Course
In London
Description
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Type
Course
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Location
London
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Duration
2 Weeks
This interactive course will provide delegates with the understanding and knowledge needed to evaluate BPM within a work environment. Based on the outcome, delegates will be able to divide the business into processes instead of functions and manage how they operate and interact. Suitable for: This challenging course is a must for business and IT strategists and managers involved in process-based change, process-managed organisations and orchestrated process solutions. It is also well suited for those with process experience and the responsibility to make it happen.
Facilities
Location
Start date
Start date
About this course
Business Process Management (BPM) requires organisations to assess their appetite and capacity for change, agree on the envisaged end state and construct a strategic roadmap to facilitate the transition from the current state to the vision of the end state.
Reviews
Course programme
The planning and implementation process can only start once the big picture is established.
COURSE PROFILEUnderstanding the concepts and objectives of Business Process Management (BPM). How does a business process become established? - Who is responsible for the current process? - Analysing and evaluating the effectiveness of current processes
Company characteristics reflected in the business structure and processes. Company purpose - Corporate strategies
Operating environment at home and abroad. The market place and its demands - Competition’s effect on a sector of the market place
Competitive businesses and their evident processes
Defining the required changes to the organisational structure. Agreeing on a shared vision - What really needs to change and why? - Ensuring employees support the change process
Successfully implementing change. Driving change from the very top - Getting the implementation team on board - Gaining buy-in from employees and management
Recognising the barriers to change and how to deal with them. Understanding the impact of change processes on people
Taking the company forward with change capability
Monitoring and measuring to ensure continued success
SKILLS ATTAINEDIdentifying and setting objectives
Business process mapping
Determining competitiveness through benchmarking
Business process analysis and evaluation
Developing strategic plans
Creating an inspiring vision
Using influence to gain buy-in
Developing and implementing effective business processes
Successfully introducing and leading change
Measuring the effectiveness of change
Business Process Management and Change