Business Process Mapping – Process Map

Introduction

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• Throughout the duration of this course candidates will be trained in the essential methods and strategies to becoming an effective process mapper. Delegates will be taken through a structured and carefully thought out training session, in order for them to be able to reciprocate the knowledge learnt on completion – with ease.
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Pre-Requisites

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• There are no pre-requisites required prior to enrolling on this course.
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Who Should Attend

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• This course is for managers and auditors wishing to develop their knowledge and ability of becoming an effective process mapper.
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Course Benefits

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• Develop skill in a new area
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• Increase productivity
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• Increase potential revenue
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• Open new career doors
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• Improve self-sufficiency
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• Make more informed decisions
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• Learn about process mapping
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• Know the most effective methods for process mapping
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• Develop managerial skills
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• Improve auditing ability
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Course Outline

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• Introduction
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• What is process mapping?
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• Effective process mapping methods
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• Defining complex processes via process mapping
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• Quality improvement via process mapping
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• Measure meaningful performance metrics
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• Conclusion
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