Short course

In Benoni (South Africa)

£ 314.34 + VAT

*Indicative price

Original amount in ZAR:

R 7,500

Description

  • Type

    Short course

  • Level

    Intermediate

  • Methodology

    Inhouse

  • Location

    Benoni (South Africa)

  • Duration

    5 Days

Our butler course include the following:
• Hotel Facilities Offered
• Housekeeping & Turn-down facilities
• Courtesy bar / lounge
• Room service
• Breakfast & Dinner
• Local Services
• News Issues
• Demonstrating Facilities
• Laundry Services
• Pressing Services
• Polishing Shoes
• Guest Repairs
• Organising the Services
Dealing with VIP Guests
• Packing Procedures
• Interrelationship of Cost, Time and Stock Levels
• Bar Set-up
• Food Service
• Silver Service
• Serving Cold Beverages
• Serving Drinks off a tray
• Presenting and opening a bottle of wine
• Tasting and Pouring Wine
• Opening a bottle of champagne or sparkling wine
• Maintaining Stock Levels
• Tidiness and Cleanliness of Guest Areas
• Tidying up the guest bedroom
• Towel origami and replacing used towels
• Cleaning the bathroom and shower
• Replacing bathroom amenities

Facilities

Location

Start date

Benoni (South Africa)
See map

Start date

On request

About this course

This course is intended for people who would like to take the job as Butler, anywhere in the world.

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Reviews

Subjects

  • Wine
  • Housekeeping
  • Hospitality
  • Customer Service
  • Customer Service Skills
  • English Language
  • Customer Retention
  • Hotel Management
  • Customer Manager
  • Customer Relationship Management
  • Customer satisfaction
  • Customer Retention Strategy

Teachers and trainers (1)

Samkeliso Nkwanyane

Samkeliso Nkwanyane

Facilitator

A Hospitality traininer. Samkeliso, has more than 13 years experience in the hotel industry, having had worked in several hotels, lodges and guesthouses in Southern Africa. www.samhospitality.co.za training@samhospitality.co.za +27 82 765 9238 (Mobile)

Course programme

· Hotel Facilities Offered

· Housekeeping & Turn-down facilities

· Courtesy bar / lounge

· Room service

· Breakfast & Dinner

· Local Services

· News Issues

· Demonstrating Facilities

· Laundry Services

· Pressing Services

· Polishing Shoes

· Guest Repairs

· Organising the Services

Butler Training

£ 314.34 + VAT

*Indicative price

Original amount in ZAR:

R 7,500