Certificate In Administration Support Online Course
Course
Online
Description
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Type
Course
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Methodology
Online
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Start date
Different dates available
Enhance Your Administration Skills to be Effective and Organized Effective administration skills are essential in today’s work environment. Being organized, punctual, and effective in your communication skills, both written and verbal are crucial if you want to achieve your goals in any endeavor you pursue. Our Administration Support Online Short Course will help you get there. The current business environment is filled with many sources of information and you have to take that information and analyze it, prioritize it, and process it to the extent where value is achieve for the organization. Good administrative skills reduce the risk of “things falling through the cracks.” Great administrative skills create exponential results that spot potential problems, overcome obstacles, and leverage resources effectively. In this course, you will learn the core skills that will help you use your resources efficiently, manage your time wisely, communicate effectively, and collaborate with others skillfully. The practices presented in this Administration Support Online Short Course will take time to root into your daily work routine. However, making the commitment to consistently apply the concepts every day is the key to changing and adopting new behaviors in a short amount of time.
By the end of this Administration Support Online Course , you will be able to: Get Yourself Organized Manage your time more effectively Prioritise your time and get things done Complete Special Tasks Improve your Communication Skills Improve your Non-Verbal Communication Skills Empower Yourself Deal with your managers more effectively Take Care of Yourself Course Fast Facts: Easy to follow and understand Only 6 to 8 hours of study is required 12 months access to course Delivered 100% on-line and accessible 24/7 from any computer or smartphone You can study from home or at work, at your own pace, in...
Facilities
Location
Start date
Start date
About this course
Entry requirements Students must have basic literacy and numeracy skills. Open entry Previous schooling and academic achievements are not required for entry into this course. Computer requirements Students will need access to a computer and the internet. Minimum specifications for the computer are: Windows: Microsoft Windows XP, or later Modern and up...
Reviews
Subjects
- Communication Skills
- Planning
- Communication Training
- Verbal Communication
- Skills and Training
Course programme
Module One: Getting Started
By the end of this course, you will be able to:
- Get Yourself Organized
- Manage your time more effectively
- Prioritise your time and get things done.
- Complete Special Tasks
- Improve your Communication Skills
- Improve your Non-Verbal Communication Skills
- Empower Yourself
- Deal with your managers more effectively
- Take Care of Yourself
Module Two: Getting Yourself Organized (Part One)
- Lesson One: Managing Email
- Lesson Two: Managing Electronic Files
- Lesson Three: Managing the Paper Trail
- Lesson Four: Making the Most of Voice Mail
Module Three: Getting Yourself Organized (Part Two)
- Lesson One: Organizing Your Workspace
- Lesson Two: Using a To-Do Book
Module Four: Managing Your Time More Effectively
- Lesson One: Managing Your Time
- Lesson Two: Keeping Others on Track
- Lesson Three: Maintaining Schedules
Module Five: Getting It All Done On Time
- Lesson One: Prioritising
- Lesson Two: The Secret to Staying on Track
- Lesson Three: Goal Setting
Module Six: Complete Special Tasks
- Lesson One: Planning Small Meetings
- Lesson Two: Planning Large Meetings
- Lesson Three: Organizing Travel
Module Seven: Improve Your Verbal Communication Skills
- Lesson One: Listening and Hearing: They Aren’t the Same
- Lesson Two: Asking Questions
- Lesson Three: Communicating with Power
Module Eight: Improve Your Non-Verbal Communication Skills
- Lesson One: Body Language
- Lesson Two: The Signals You Send to Others
- Lesson Three: It’s not what you Say, It’s how you Say It
Module Nine: Empower Yourself
- Lesson One: Being Assertive
- Lesson Two: Resolving Conflict
- Lesson Three: Building Consensus
- Lesson Four: Making Decisions
Module Ten: Deal With Your Managers More Effectively
- Lesson One: Working with Your Manager
- Lesson Two: Influencing Skills
- Lesson Three: What to Do in Sticky Situations
Module Eleven: Taking Care of Yourself
- Lesson One: Ergonomics
- Lesson Two: Stress Management
- Lesson Three: Dealing with a Heavy Workload
Module Twelve: Wrapping Up
Words from the Wise
- YOGI BERRA: In theory there is no difference between theory and practice. In practice there is.
- DWIGHT EISENHOWER: Plans are nothing; planning is everything.
- JONAS SALK: The reward for work well done is the opportunity to do more.
Certificate In Administration Support Online Course