Certificate in Business Process Outsourcing
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Course
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Type
Course
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Methodology
Online
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Duration
12 Months
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Start date
Different dates available
Business Process Outsourcing entails the contracting of the operations and responsibilities of specific business processes to a third-party service provider. It primarily refers to the outsourcing of business processing services to an outside firm, replacing in-house services with labour from an outside firm. Our course will look into this, exploring the importance of BPO, the effect it has on modern business (positive and negative) and how to effectively apply it to our own business.
Facilities
Location
Start date
Start date
About this course
• There is no previous experience or qualifications required for enrolment.
• It is available to all students aged 18 or over, of all academic backgrounds.
• Basic understanding of English language is required to attend this course.
• You’ll need a smart device (PC/Mac/Tablet) with an internet connection.
• 167 course pages in a PowerPoint Slides format that you can easily print
• Real life examples
• High quality infographics that help you understand content
• Full Guidance Support
• Awarding Organisation endorsement and Certificate
• 167 course pages in a PowerPoint Slides format that you can easily print
• Real life examples
• High quality infographics that help you understand content
• Full Guidance Support
• Awarding Organisation endorsement and Certificate
Reviews
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Studying online in UK versity is very convenient, helpful tutors guides throughout the course, for distance learning its best.
← | →
Course rating
Recommended
Centre rating
Mahnoor Khan
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 7 years
Subjects
- Business Process
- Management
- Business Plan
- Time management
- Business Finance
- Business
- Outsourcing processes
- Management skills
- Managing Quality
- Business Events
Course programme
- What is Business Process Outsourcing (BPO)?
- Explain the Need for Business Process Outsourcing (BPO)
- Describe the Drivers of the BPO Phenomenon
- Elements to Consider to Outsource a Business Process
- Factors to Consider for Selecting BPO Partner
- How to Thrive in Competitive BPO Market
- Describe the Effect of BPO on the Workforce
- Describe the Effect of Domestic Politics on BPO
- Reverse Outsourcing
- List the Performance Criteria of a BPO Business
- Steps for Measuring Performance of BPO Business
- Benefits of BPO to the Target Countries
- Disadvantages of the BPO Phenomenon
- Relevance of Time Management in BPO Management
- Efficient BPO Management
Certificate in Business Process Outsourcing