Certificate In Managing Workplace Anxiety Online Course

Module One - Getting Started

Module Two - Common Types of Anxiety

• Social anxiety
• Generalised anxiety disorder
• Panic disorder
• Phobias

Module Three - Recognising Symptoms in Others

• Avoiding social situations
• Difficulty in accepting negative feedback
• Difficulty in focusing on tasks
• Irrational fears

Module Four - Coping Strategies (Part 1)

• Keeping a journal
• Power of positive thinking
• Hve a "Me" place you can go
• Establish attainable goals

Module Five - Coping Strategies (Part 2)

• Talk with friends and family
• Get enough sleep
• Eating well and exercise
• Begin small and build up to larger challenges

Module Six - Don't Avoid the Situation

• It's OK to make a mistake
• Accept the situation and move on
• Avoidance can cause a cycle of anxiety
• Identify the trigger

Module Seven - Differences in Anxiety and Normal Nervousness

• It runs along a spectrum
• Anxiety can happen without a cause
• The length of time symptoms last
• It's an exaggeration of normal feelings

Module Eight - Physical Symptoms

• Rapid heartbeat
• Panic attack
• Headache
• Trembling or shaking

Module Nine - Recognise the Positive Aspects of Anxiety

• It alerts us to danger
• Improves self-awareness
• Can be a great motivator
• Prevent mistakes

Module Ten - Common Anxiety Triggers

• Uncertainty or fear of the unknown
• Holding in feelings
• Public speaking / speaking up
• Trying to be perfect

Module Eleven - When to Seek Extra Help?

• Feeling overwhelmed
• Physical changes
• Unable to work or function
• Panic attacks

Module Twelve - Wrapping Up

Words from the Wise

• JOHN KENNETH GALBRAITH - All the great leaders have had one characteristic in common; it was their willingness to confront unequivocally the major anxiety of their people in their time. This, and not much else, is the essence of leadership.
• ROBERT ALBERT BLOCH - Anxiety is a thin stream of fear trickling through the mind. If encouraged, it cuts a channel into which all other thoughts are drained.
• SUSAN JEFFERS - We cannot escape fear. We can only transform it into a companion that accompanies us on all our exciting adventures.
• C.S. LEWIS - Some people feel guilty about their anxieties and regard them as a defect of faith. I don't agree at all. They are afflictions, not sins.