CIEH (New) Level 2 Conflict Resolution and Personal Safety

Short course

Inhouse

Price on request

Description

  • Type

    Short course

  • Methodology

    Inhouse

  • Duration

    1 Day

This course enables employees to protect themselves in the face of confrontational behaviour.

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Reviews

Course programme

Enables employees to protect themselves in the face of confrontational behaviour

Work-related violence is on the rise and employers have a duty of care to provide a safe place of work. This is not easy in environments where the potential for conflict and aggression is high. Zero tolerance initiatives and commitment to prosecution have brought improvements in organisations like the NHS, London Underground and many pubs and clubs that now work together to monitor and bar known troublemakers. Yet high staff turnover and a lack of training mean many people are still vulnerable to physical and psychological damage. The costs to businesses can be very high indeed.

The CIEH has developed this course to help organisations protect their staff as well as their organisational and operational effectiveness.

The qualification covers the following topics:

· The law
· The work environment
· Resolving confrontational situations
· Personal safety

CIEH (New) Level 2 Conflict Resolution and Personal Safety

Price on request