Cisco IP Telephony - Part 1

Prerequisites:
To benefit fully from this course, you must have these prerequisite skills and knowledge:
· Cisco CCNA certification
· Building Cisco Multilayer Switched Networks (BCMSN)
· Cisco Voice over IP (CVOICE)
· Microsoft Software for Cisco Voice (MSCV)

Course Content:
Cisco IP Telephony Part 1 (CIPT1) v4.0 prepares you for installing, configuring, and maintaining a Cisco IP telephony solution. This course focuses primarily on Cisco CallManager, the call routing and signaling component for the Cisco IP telephony solution. This course includes lab practice where you will install and configure Cisco CallManager; configure gateways, gatekeepers, and switches; and build route plans to place intra- and intercluster Cisco IP phone calls. You will also configure telephony class of service (CoS), numerous user telephone features, and media resources.

Course Objectives:
After completing this course, the student should be able to:
· Identify AVVID and CallManager Components
· Define and list benefits of CallManager Cluster and Deployment Options
· Install the Cisco Call Manager components and upgrade a Call Manager Cluster
· Describe the various IP phone models and list their features
· Configure Cisco Call Manager to support IP Phones

Course Outline:
· Module 1: Course Introduction
· Module 1: Establish an On-Cluster Call
· Module 2: Components of Cisco IP Communications
· Module 3: Cisco CallManager Cluster and Deployment Options
· Module 4: Set up Cisco CallManager
· Module 5: Cisco catalyst Switches, Cisco IP Phones
· Module 6: Add Phones and Other Endpoints
· Module 7: Cisco IP Telephony Users
· Module 8: Cisco Bulk Administration Tool
· Module 9: Add Users
· Module 10: Establish an Off-Cluster Call
· Module 11: Telephony Class of Service
· Module 12: Configuring a Telephony Class of Service for Devices
· Module 13: Route Plan Basics
· Module 14: Building Basic Route Plans
· Module 15: Advanced Route Plans
· Module 16: Cisco Access Gateways
· Module 17: Configure Complex Route Plans
· Module 18: Call Admission Control and Survivable Remote Site Telephony
· Module 19: Configure Call Admission Control and Survivable Remote Site Telephony
· Module 20: Enable Features for Users, Media Resources, Configure Media Resources, Softkey Template, Features, Configure IP Phones

Exams: CIPT 642-444